[Cyberduck-trac] [Cyberduck] #9000: Permission failure deleting files (was: Can't delete files on Mac when uploading to S3 (but oddly, I can delete folders))

[Cyberduck]

#9000: Permission failure deleting files
-----------------------------+------------------------
 Reporter:  Karen Virapen    |         Owner:  dkocher
     Type:  defect           |        Status:  new
 Priority:  normal           |     Milestone:
Component:  s3               |       Version:  4.7.2
 Severity:  normal           |    Resolution:
 Keywords:  delete, Mac, S3  |  Architecture:
 Platform:  Mac OS X 10.10   |
-----------------------------+------------------------
Changes (by dkocher):

 * owner:   => dkocher
 * component:  core => s3


Old description:

> I am using Cyberduck for Mac (version 4.7.2).  Am on Mac OS version
> 10.10.4.  Connecting to my company's site on S3.  I can create a folder
> and upload files fine but can't delete individual files (am trying to
> delete image files).
>
> First, I get the warning message asking me if I really want to delete the
> file.  Then, when I say yes, I get the following message if I try:
>
> Upload Dialogue.png failed.
> Access Denied.  Please contact your web hosting service provider for
> assistance.
>
> It's odd because I'm not trying to upload, I'm trying to download.  And
> the files are  there, I can see them in the bucket. But I get this dialog
> and prompted to try again.  But it doesn't work.
>
> Yet if I delete the whole folder, it's no problem. I can delete it (and
> its contents fine).  But I need to be able to delete individual files.
>
> I got a colleague to test my account using a different program and I have
> permissions to delete both files and folders, and he managed to delete
> files fine logged in as me.  So it must be something within Cyberduck.
> Can you help?

New description:

 I am using Cyberduck for Mac (version 4.7.2).  Am on Mac OS version
 10.10.4.  Connecting to my company's site on S3.  I can create a folder
 and upload files fine but can't delete individual files (am trying to
 delete image files).

 First, I get the warning message asking me if I really want to delete the
 file.  Then, when I say yes, I get the following message if I try:


 {{{
 Upload Dialogue.png failed.
 Access Denied.  Please contact your web hosting service provider for
 assistance.
 }}}


 It's odd because I'm not trying to upload, I'm trying to download.  And
 the files are  there, I can see them in the bucket. But I get this dialog
 and prompted to try again.  But it doesn't work.

 Yet if I delete the whole folder, it's no problem. I can delete it (and
 its contents fine).  But I need to be able to delete individual files.

 I got a colleague to test my account using a different program and I have
 permissions to delete both files and folders, and he managed to delete
 files fine logged in as me.  So it must be something within Cyberduck.
 Can you help?

--

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Ticket URL: <https://trac.cyberduck.io/ticket/9000#comment:1>
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