[Cyberduck-trac] [Cyberduck] #470: discourage tickets that are actually help requests

[Cyberduck]

#470: discourage tickets that are actually help requests
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 Reporter:  pb at e-scribe.com  |       Owner:  dkocher
     Type:  enhancement      |      Status:  new    
 Priority:  normal           |   Milestone:         
Component:  documentation    |     Version:  2.6    
 Severity:  normal           |    Keywords:         
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 Seems like there's been an increase in tickets that are actually help
 requests, whcih I'm sure is a drain on David's time.

 My suggestion, which I've seen done on other projects, is a reminder at
 the top of the Create New Ticket page that tickets are for specific bugs
 and enhancements only, and that for help -- or if one isn't sure -- the
 Cocoaforge forum should be used.

 (Also, on a side note, for tickets like this it would be handy to have
 "other" or "website" in the Component list!)

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Ticket URL: <http://trac.cyberduck.ch/ticket/470>
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