[Cyberduck-trac] [Cyberduck] #1231: Login failure with correct credentials

Cyberduck trac at trac.cyberduck.ch
Wed Oct 3 00:40:12 CEST 2007


#1231: Login failure with correct credentials
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 Reporter:  bonathan  |        Owner:  dkocher 
     Type:  defect    |       Status:  assigned
 Priority:  normal    |    Milestone:  2.8.1   
Component:  ftp       |      Version:  2.8b1   
 Severity:  blocker   |   Resolution:          
 Keywords:            |  
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Comment (by lexiyntax):

 After more investigation, I am not convinced that removing the history had
 anything but a coincidental connection; it forced the user to re-enter the
 password using a method other than the login password error modal dialog.

 I now believe the problem is related to clicking Login instead of hitting
 enter.  When Login is clicked with the cursor still in the password field
 after having entered the password, passField is not changed in the
 CDLoginController.  Apparently this is expected behavior according to the
 Apple HIG:

 http://lists.apple.com/archives/Hit-developers/2002/Nov/msg00024.html

 Most users seem to expect the password they typed not to be thrown away
 when they click Login.  So they try again and again with the 'right'
 password and are frustrated that it never works.

-- 
Ticket URL: <http://trac.cyberduck.ch/ticket/1231#comment:9>
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FTP and SFTP Browser for Mac OS X.


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