[Cyberduck-trac] [Cyberduck] #1312: Time out errors

[Cyberduck]

#1312: Time out errors
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 Reporter:  carygrace  |       Owner:  dkocher
     Type:  defect     |      Status:  new    
 Priority:  high       |   Milestone:         
Component:  core       |     Version:  2.8b1  
 Severity:  critical   |    Keywords:         
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 I always thought this was a hosting issue, just due to my web host's
 general incompetence, but I am beginning to think this might be a
 Cyberduck problem after my web host has repeatedly assured me that there
 is absolutely nothing wrong on their end.

 I experience constant timeouts and I/O errors when using Cyberduck. I have
 to use active mode, because passive mode doesn't work at all. My web host
 tells me that my problem is CAUSED BY using active mode--that their
 servers require passive mode, but when I turn on passive mode (or do as
 they said and set it to default), I cannot even upload one file. It will
 upload a small amount of the file and then time out.

 Active mode is better, but I have to upload files one at a time. When I
 upload a directory of files, what normally happens is one of the files
 will time out with an I/O error, and then it will sit there retrying all
 the files, ad infinitum. I have found that I have to upload files one at a
 time with an active mode connection--that this is the only way to prevent
 0KB files scattered all over my websites and confusion over what's been
 uploaded and what hasn't--and this is tedious and takes forever.

 Can you help me solve this problem? If it isn't a Cyberduck problem it
 would be helpful if you gave me some specific info I could take back to my
 web host, because they say it is my problem and all I have to do is set
 Cyberduck to passive mode (which as I said doesn't work at all).

 I like your software's GUI and functionality a lot better than Transmit
 and several others I've tried for OS X, and I am sure I didn't always have
 these problems with Cyberduck (though I can't pinpoint when they started
 exactly or what changed), but if this continues I'll have to start using
 something else.

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Ticket URL: <http://trac.cyberduck.ch/ticket/1312>
Cyberduck <http://cyberduck.ch>
FTP and SFTP Browser for Mac OS X.