[Cyberduck-trac] [Cyberduck] #2135: can't download

[Cyberduck]

#2135: can't download
---------------------------------------------+------------------------------
 Reporter:  design at mavericksportsdesign.com  |        Owner:  dkocher   
     Type:  defect                           |       Status:  closed    
 Priority:  highest                          |    Milestone:            
Component:  ftp                              |      Version:  3.0.1     
 Severity:  critical                         |   Resolution:  worksforme
 Keywords:  can't download                   |  
---------------------------------------------+------------------------------
Changes (by dkocher):

  * status:  new => closed
  * resolution:  => worksforme
  * component:  core => ftp
  * milestone:  3.1 =>

Old description:

> I can't download the files onto my computer.
> Here is what the toggle transcript says:
> 220 ProFTPD 1.3.0 Server (ProFTPD) [82.165.179.185]
> USER maverick
> 331 Password required for maverick.
> PASS ********
> 230 User maverick logged in.
> CWD /httpdocs/clientuploads
> 250 CWD command successful
> TYPE I
> 200 Type set to I
> FEAT
> 211-Features:
>  MDTM
>  REST STREAM
>  SIZE
> 211 End
> PASV
> 227 Entering Passive Mode (82,165,179,185,213,58).
> RETR 20046_officemax_logo.gif
> 550 20046_officemax_logo.gif: Permission denied
> QUIT
> 221 Goodbye.

New description:

 I can't download the files onto my computer.
 Here is what the toggle transcript says:

 {{{
 220 ProFTPD 1.3.0 Server (ProFTPD) [82.165.179.185]
 USER maverick
 331 Password required for maverick.
 PASS ********
 230 User maverick logged in.
 CWD /httpdocs/clientuploads
 250 CWD command successful
 TYPE I
 200 Type set to I
 FEAT
 211-Features:
  MDTM
  REST STREAM
  SIZE
 211 End
 PASV
 227 Entering Passive Mode (82,165,179,185,213,58).
 RETR 20046_officemax_logo.gif
 550 20046_officemax_logo.gif: Permission denied
 QUIT
 221 Goodbye.

 }}}

Comment:

 Ask the server administrator for help. The files don't belong to you or
 you don't have read access. You may want to check the owner and
 permissions using File → Info in Cyberduck.

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Ticket URL: <http://trac.cyberduck.ch/ticket/2135#comment:1>
Cyberduck <http://cyberduck.ch>
FTP, SFTP, WebDAV and Amazon S3 Browser for Mac OS X.