[Cyberduck-trac] [Cyberduck] #4189: Connection Problem

[Cyberduck]

#4189: Connection Problem
-------------------------+--------------------------------------------------
 Reporter:  alan@…       |        Owner:  dkocher 
     Type:  defect       |       Status:  reopened
 Priority:  normal       |    Milestone:          
Component:  ftp          |      Version:  3.4.1   
 Severity:  normal       |   Resolution:          
 Keywords:               |  
-------------------------+--------------------------------------------------
Description changed by dkocher:

Old description:

> I am the client and the host. So I have log files for both ends.
>
> See attached.
>
> I can connect with html editor BBedit, but not with FTP client Cyberduck.
>
> Totally at a loss.
>
> -----------------------
> We have 5 servers, and 4 we can connect to fine, one is giving us fits.
>
> It worked up until it was "upgraded" a week ago. So some setting changed
> somewhere and literally have tried everything we can think of.
>
> Figured a fresh look and different perspective is needed.
>

> Below is the error message from CyberDuck,
>
> Attached is a screen shot from the server log.
>
> We can connect using BBedit, but no with CyberDuck or other FTP clients,
> only the HTML editor.
>
> I have changed USER/PASS, added, deleted doesn't change things.
>
> It has to be some setting that during some upgrade it toggled something.
>
> Any ideas as where to look? or things to try?
>
> Here is a test access I set up for you:
>
> FTP HOST: srvr18.ud.net
> USERNAME: cyberduck
> PASSWORK: please
>
> Thanks in advance.
>
> Using the above login... was able to connect via BBedit, but no FTP
> client (CyberDuck)
>
> Any help is appreciated.
>

> Regards,
>
> Alan
>

> --
>
> Alan Bird <alan at ud.net>
> Phone: 502-212-7500
> Universal Design, Inc.
> http://www.ud.net
>
> --
>

> --------------------------------------------------
> FTP CLIENT
>
> ERROR FROM CYBERDUCK
>
> NOOP
> 220 FTP server ready.
> USER nnep
> 331 User name OK, need password.
> PASS ********
> 230 User logged in.
> FEAT
> 500 Command "FEAT" unrecognized.
> CWD /
> 250 CWD OK, "/".
> STAT /
> 502 Command "STAT /" not implemented.
> PASV
> NOOP
> 220 FTP server ready.
> USER nnep
> 331 User name OK, need password.
> PASS ********
> 230 User logged in.
> FEAT
> 500 Command "FEAT" unrecognized.
> CWD /
> 250 CWD OK, "/".
> STAT /
> 502 Command "STAT /" not implemented.
> PASV
>

>
> See attached screen shot of error message on server.

New description:

 I am the client and the host. So I have log files for both ends.

 See attached.

 I can connect with html editor BBedit, but not with FTP client Cyberduck.

 Totally at a loss.

 -----------------------
 We have 5 servers, and 4 we can connect to fine, one is giving us fits.

 It worked up until it was "upgraded" a week ago. So some setting changed
 somewhere and literally have tried everything we can think of.

 Figured a fresh look and different perspective is needed.


 Below is the error message from CyberDuck,

 Attached is a screen shot from the server log.

 We can connect using BBedit, but no with CyberDuck or other FTP clients,
 only the HTML editor.

 I have changed USER/PASS, added, deleted doesn't change things.

 It has to be some setting that during some upgrade it toggled something.

 Any ideas as where to look? or things to try?

 Here is a test access I set up for you:


 {{{
 FTP HOST: srvr18.ud.net
 USERNAME: cyberduck
 PASSWORK: please
 }}}

 Thanks in advance.

 Using the above login... was able to connect via BBedit, but no FTP client
 (CyberDuck)

 Any help is appreciated.


 Regards,

 Alan


 --

 Alan Bird <alan at ud.net>
 Phone: 502-212-7500
 Universal Design, Inc.
 http://www.ud.net

 --


 --------------------------------------------------
 FTP CLIENT

 ERROR FROM CYBERDUCK


 {{{
 NOOP
 220 FTP server ready.
 USER nnep
 331 User name OK, need password.
 PASS ********
 230 User logged in.
 FEAT
 500 Command "FEAT" unrecognized.
 CWD /
 250 CWD OK, "/".
 STAT /
 502 Command "STAT /" not implemented.
 PASV
 NOOP
 220 FTP server ready.
 USER nnep
 331 User name OK, need password.
 PASS ********
 230 User logged in.
 FEAT
 500 Command "FEAT" unrecognized.
 CWD /
 250 CWD OK, "/".
 STAT /
 502 Command "STAT /" not implemented.
 PASV
 }}}




 See attached screen shot of error message on server.

--

-- 
Ticket URL: <http://trac.cyberduck.ch/ticket/4189#comment:5>
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