[Cyberduck-trac] [Cyberduck] #6824: Version Upgrade Conflict with MAC OS

[Cyberduck]

#6824: Version Upgrade Conflict with MAC OS
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    Reporter:  archy     |      Owner:
        Type:  defect    |     Status:  new
    Priority:  highest   |  Milestone:
   Component:  core      |    Version:  4.2.1
    Severity:  major     |   Keywords:  Conflict loss of data bad
Architecture:  Intel     |  programming
                         |   Platform:
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 This issue is with the installer of Cyberduck 4.2.1 rather than the
 program itself.

 1) I was running Cyberduck 2.7 on MAC OSX 10.4.11

 2) Cyberduck asked me if I wanted to upgrade to the latest version (4.2.1)

 3) I followed the onscreen instructions to complete the upgrade.

 4) Version 4.2.1 of Cyberduck is NOT compatible with MAC OSX 10.4.11,
 however the installer either failed to, or was not properly programmed to
 verify the environment.

 5) I re-installed the older version, however, now all 100 plus of my FTP
 site passwords saved in my Keychain are no longer linked to the new
 installation of Cyberduck, and I'm not sure if there is a way to make
 Cyberduck re-connect. Otherwise, I no longer have a way to easily retrieve
 the lost information.

 If the writers of the installer and program have somewhere written that
 end users should examine their compatibility before upgrading, then it
 should also be a warning sign on the installer, or the installer should
 check. It is a major drag and HUGE loss of time to deal with this (exactly
 when I'm in a hurry of course). I have been using Cyberduck happily for a
 long time, so this interruption is very unwelcome.

 Regards,
 -AD
 PS - I LOVE that the pull-down menu on this ticket form does not include
 my OS version number

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Ticket URL: <http://trac.cyberduck.ch/ticket/6824>
Cyberduck <http://cyberduck.ch>
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