[Cyberduck-trac] [Cyberduck] #6597: Zero bytes uploaded when uploading multiple folders at once

Cyberduck trac at trac.cyberduck.ch
Thu Mar 22 17:16:31 CET 2012


#6597: Zero bytes uploaded when uploading multiple folders at once
-------------------------------------------------+-------------------------
 Reporter:  greenqloud                           |         Owner:  dkocher
     Type:  defect                               |        Status:  new
 Priority:  high                                 |     Milestone:
Component:  s3                                   |       Version:  4.2.1
 Severity:  major                                |    Resolution:
 Keywords:  zero,zero bytes,0                    |  Architecture:  Intel
  bytes,upload,greenqloud,s3                     |
 Platform:  Mac OS X 10.7                        |
-------------------------------------------------+-------------------------
Description changed by greenqloud:

Old description:

> I have found an issue with uploading large data sets to GreenQloud (S3
> compatible) and found a way to repeat the problem.
>
> I have a hard drive that I wanted to upload to GreenQloud's StorageQloud.
> The root of the hard drive has about 10 folders and within those folders
> are more nested folders (with utf-8 names and deep nesting) and thousands
> of images, video files etc. roughly 300GB. If I select all of them and
> drag to upload in CyberDuck then the app will prepare for a very long
> time and then chug along and even get better and better upload speeds.
> However when I checked the folders on the remote service - all or most
> files are 0 bytes. CyberDuck silently failed to upload the contents for
> each object and even reported that it had transfered all of the data (in
> terms of transmitted data).
>
> At first I thought this must be GreenQloud's service failing but after
> watching the GQ logs and finding nothing suspicious there I did a lot of
> testing within CyberDuck. I realised that individually uploading each
> root folder worked perfectly with no 0 bytes files. There could possibly
> be something failing in the staging/preparing phase in Cyberduck. I did
> see some string to date errors in the Console.app but I'm not sure if
> that was related to the issue.
>
> cheers
> Eiki, CEO GreenQloud
>
> cheers Eiki, CEO GreenQloud

New description:

 I have found an issue with uploading large data sets to GreenQloud (S3
 compatible) and found a way to repeat the problem.

 I have a hard drive that I wanted to upload to GreenQloud's StorageQloud.
 The root of the hard drive has about 10 folders and within those folders
 are more nested folders (with utf-8 names and deep nesting) and thousands
 of images, video files etc. roughly 300GB. If I select all of them and
 drag to upload in CyberDuck then the app will prepare for a very long time
 and then chug along and even get better and better upload speeds. However
 when I checked the folders on the remote service - all or most files are 0
 bytes. CyberDuck silently failed to upload the contents for each object
 and even reported that it had transfered all of the data (in terms of
 transmitted data).

 At first I thought this must be GreenQloud's service failing but after
 watching the GQ logs and finding nothing suspicious there I did a lot of
 testing within CyberDuck. I realised that individually uploading each root
 folder worked perfectly with no 0 bytes files. There could possibly be
 something failing in the staging/preparing phase in Cyberduck. I did see
 some string to date errors in the Console.app but I'm not sure if that was
 related to the issue.

 cheers
 Eiki, CEO GreenQloud

--

-- 
Ticket URL: <http://trac.cyberduck.ch/ticket/6597#comment:1>
Cyberduck <http://cyberduck.ch>
Open source FTP, SFTP, WebDAV, Cloud Files, Google Docs & Amazon S3 Browser for Mac & Windows.


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