[Cyberduck-trac] [Cyberduck] #6891: Update Error! An error occurred in retrieving update information. Please try again later.

Cyberduck trac at trac.cyberduck.ch
Fri Sep 28 20:43:23 CEST 2012


#6891: Update Error! An error occurred in retrieving update information. Please
try again later.
---------------------------+-----------------------
 Reporter:  SeanODB        |         Owner:
     Type:  defect         |        Status:  closed
 Priority:  normal         |     Milestone:
Component:  website        |       Version:  4.2.1
 Severity:  normal         |    Resolution:  fixed
 Keywords:                 |  Architecture:  Intel
 Platform:  Mac OS X 10.6  |
---------------------------+-----------------------
Changes (by dkocher):

 * status:  new => closed
 * resolution:   => fixed
 * component:  core => website


Old description:

> When trying to update Cyberduck in the Release channel, I get the
> following error:
>
>   Update Error! An error occurred in retrieving update information.
> Please try again later.
>
> I do not get the error when trying to update in the Beta or Snapshot
> Builds channel.
>
> I have tried all of the recommended steps in Ticket #5598 with similar
> results.
>
> From the Console log (regarding several attempts):
>
> 9/28/12 8:06:54 AM      Cyberduck[356]  Sparkle Error: An error occurred
> in retrieving update information. Please try again later.[[BR]]
> 9/28/12 8:06:54 AM      Cyberduck[356]  Sparkle Error (continued): The
> operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
> 9/28/12 8:14:57 AM      Cyberduck[356]  Sparkle Error: An error occurred
> in retrieving update information. Please try again later.[[BR]]
> 9/28/12 8:14:57 AM      Cyberduck[356]  Sparkle Error (continued): The
> operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
> 9/28/12 8:15:16 AM      Cyberduck[356]  Sparkle Error: An error occurred
> in retrieving update information. Please try again later.[[BR]]
> 9/28/12 8:15:16 AM      Cyberduck[356]  Sparkle Error (continued): The
> operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
> 9/28/12 8:16:01 AM      Cyberduck[356]  Sparkle Error: An error occurred
> in retrieving update information. Please try again later.[[BR]]
> 9/28/12 8:16:01 AM      Cyberduck[356]  Sparkle Error (continued): The
> operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
> 9/28/12 8:48:16 AM      Cyberduck[356]  Sparkle Error: An error occurred
> in retrieving update information. Please try again later.[[BR]]
> 9/28/12 8:48:16 AM      Cyberduck[356]  Sparkle Error (continued): The
> operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
> 9/28/12 8:48:43 AM      Cyberduck[356]  Sparkle Error: An error occurred
> in retrieving update information. Please try again later.[[BR]]
> 9/28/12 8:48:43 AM      Cyberduck[356]  Sparkle Error (continued): The
> operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
> 9/28/12 8:50:46 AM      Cyberduck[356]  Sparkle Error: An error occurred
> in retrieving update information. Please try again later.[[BR]]
> 9/28/12 8:50:46 AM      Cyberduck[356]  Sparkle Error (continued): The
> operation couldn’t be completed. (NSURLErrorDomain error -1100.)

New description:

 When trying to update Cyberduck in the Release channel, I get the
 following error:


 {{{
   Update Error! An error occurred in retrieving update information. Please
 try again later.
 }}}


 I do not get the error when trying to update in the Beta or Snapshot
 Builds channel.

 I have tried all of the recommended steps in Ticket #5598 with similar
 results.

 From the Console log (regarding several attempts):


 {{{
 9/28/12 8:06:54 AM      Cyberduck[356]  Sparkle Error: An error occurred
 in retrieving update information. Please try again later.[[BR]]
 9/28/12 8:06:54 AM      Cyberduck[356]  Sparkle Error (continued): The
 operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
 9/28/12 8:14:57 AM      Cyberduck[356]  Sparkle Error: An error occurred
 in retrieving update information. Please try again later.[[BR]]
 9/28/12 8:14:57 AM      Cyberduck[356]  Sparkle Error (continued): The
 operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
 9/28/12 8:15:16 AM      Cyberduck[356]  Sparkle Error: An error occurred
 in retrieving update information. Please try again later.[[BR]]
 9/28/12 8:15:16 AM      Cyberduck[356]  Sparkle Error (continued): The
 operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
 9/28/12 8:16:01 AM      Cyberduck[356]  Sparkle Error: An error occurred
 in retrieving update information. Please try again later.[[BR]]
 9/28/12 8:16:01 AM      Cyberduck[356]  Sparkle Error (continued): The
 operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
 9/28/12 8:48:16 AM      Cyberduck[356]  Sparkle Error: An error occurred
 in retrieving update information. Please try again later.[[BR]]
 9/28/12 8:48:16 AM      Cyberduck[356]  Sparkle Error (continued): The
 operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
 9/28/12 8:48:43 AM      Cyberduck[356]  Sparkle Error: An error occurred
 in retrieving update information. Please try again later.[[BR]]
 9/28/12 8:48:43 AM      Cyberduck[356]  Sparkle Error (continued): The
 operation couldn’t be completed. (NSURLErrorDomain error -1100.)[[BR]]
 9/28/12 8:50:46 AM      Cyberduck[356]  Sparkle Error: An error occurred
 in retrieving update information. Please try again later.[[BR]]
 9/28/12 8:50:46 AM      Cyberduck[356]  Sparkle Error (continued): The
 operation couldn’t be completed. (NSURLErrorDomain error -1100.)


 }}}

--

-- 
Ticket URL: <http://trac.cyberduck.ch/ticket/6891#comment:1>
Cyberduck <http://cyberduck.ch>
Open source FTP, SFTP, WebDAV, Cloud Files, Google Docs & Amazon S3 Browser for Mac & Windows.


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