[Cyberduck-trac] [Cyberduck] #7678: Rackspace Default Region not selected in "Create new folder" window for Cloud Files
Cyberduck
trac at trac.cyberduck.io
Thu Dec 12 22:20:12 UTC 2013
#7678: Rackspace Default Region not selected in "Create new folder" window for
Cloud Files
-------------------------+-------------------------------------------------
Reporter: | Owner: dkocher
wagner.nicholas | Status: new
Type: | Milestone:
enhancement | Version: 4.4.3
Priority: normal | Keywords: Default region in "Create new
Component: | folder" window
cloudfiles | Platform: Windows XP
Severity: normal |
Architecture: Intel |
-------------------------+-------------------------------------------------
We were contacted by a customer who uses Cyberduck because he
inadvertently stored his files in our Hong Kong region.
After we investigated the situation, we discovered that when a user
creates a new folder in Cyberduck, HKG is defaulted in the drop-down box.
We understand that it is the user’s responsibility to select the correct
region, but we were curious about how the drop-down box orders those
regions. (I am using Cyberduck 4.4.3 for Windows.)
In Cyberduck, the drop-down box has the following order:
1. HKG
2. DFW
3. SYD
4. ORD
5. IAD
However, when I authenticate using identity myself, I receive the
following order from the identity service:
1. ORD
2. SYD
3. DFW
4. IAD
5. HKG
Also, the identity service specifies a RAX-AUTH:defaultRegion of ORD.
Could we have the first region in the drop-down box set to the RAX-
AUTH:defaultRegion value? That would help our customers who tend to accept
default values without inspecting them.
I am a big fan of Cyberduck, and I know this change will be valuable to
our customers.
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Ticket URL: <https://trac.cyberduck.io/ticket/7678>
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