[Cyberduck-trac] [Cyberduck] #7679: Openstack Large File segments not deleted when main manifest is removed

[Cyberduck]

#7679: Openstack Large File segments not deleted when main manifest is removed
------------------------+------------------------
 Reporter:  david cole  |         Owner:  dkocher
     Type:  defect      |        Status:  new
 Priority:  low         |     Milestone:  4.5
Component:  openstack   |       Version:
 Severity:  normal      |    Resolution:
 Keywords:              |  Architecture:
 Platform:              |
------------------------+------------------------
Description changed by david cole:

Old description:

> One of our customer ran into an issue when using Cyberduck to upload some
> large (>10G) files.  They found that their object store usage did not go
> down after removing 300G of files and this was a concern for them as they
> are charged based on usage.  They had deleted the SLO manifest files
> which appear to be the large files themselves.
>
> After some frustration and a support call to ourselves, they resolved the
> situation by manually removing the segments , using the following
> process:
>  (1)  Select menu item:  'Show' -> 'Show Hidden Folders'[[BR]]
>  (2)  Expand .file-segements[[BR]]
>  (3)  *Carefully* delete the psuedo-folder named after large file wish to
> remove.[[BR]]
>  (4)  Repeat 3 for any other large files that you need to remove.[[BR]]
>
> I understand this is a known issue has been discussed with the Openstack
> large file code contributor.  Logging this issue to make sure it has
> visibility and hopefully to help others who run into this.

New description:

 One of our customer ran into an issue when using Cyberduck to upload some
 large (>10G) files.  They found that their object store usage did not go
 down after removing 300G of files and this was a concern for them as they
 are charged based on usage.  They had deleted the SLO manifest files which
 appear to be the large files themselves.

 After some frustration and a support call to ourselves, they resolved the
 situation by manually removing the segments , using the following process:
  (1)  Select menu item:  'View' -> 'Show Hidden Folders'[[BR]]
  (2)  Expand .file-segements[[BR]]
  (3)  *Carefully* delete the psuedo-folder named after large file wish to
 remove.[[BR]]
  (4)  Repeat 3 for any other large files that you need to remove.[[BR]]

 I understand this is a known issue has been discussed with the Openstack
 large file code contributor.  Logging this issue to make sure it has
 visibility and hopefully to help others who run into this.

--

-- 
Ticket URL: <https://trac.cyberduck.io/ticket/7679#comment:1>
Cyberduck <http://cyberduck.io>
Libre FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows