[Cyberduck-trac] [Cyberduck] #7217: Cyberduck not connecting anymore

[Cyberduck]

#7217: Cyberduck not connecting anymore
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 Reporter:  rcsapo  |         Owner:
     Type:  defect  |        Status:  closed
 Priority:  normal  |     Milestone:
Component:  core    |       Version:  4.3.1
 Severity:  normal  |    Resolution:  thirdparty
 Keywords:          |  Architecture:
 Platform:          |
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Comment (by dkocher):

 Replying to [comment:7 rcsapo]:
 > In my initial post, I stated that "I've deleted Cyberduck and all
 associated files to perform a new clean installation" which did not solve
 my problem. This, of course, included both the deletion of the Application
 Support directory in ~/Library/Application Support/Cyberduck/ (which was
 your first suggestion) and the plist file
 ~/Library/Preferences/ch.sudo.cyberduck.plist (which was your second
 suggestion).
 >
 > I fully understand that Cyberduck is free, open source software and
 therefore users cannot expect to receive extensive troubleshooting
 support. Maybe, however, the troubles reported here could help developers
 find incompatibilities with other software to ultimately come up with more
 stable versions of their program. In any case, closing a thread with the
 problem clearly unsolved is ridiculous. If you don't want to invest the
 time to try and find out why users are running into specific problems,
 don't lure them into opening tickets and posting their problems. A simple
 FAQ-page with standard answers (that may or may not help) would save both
 you and the users all the trouble.

 Please see my above comment to look for libraries installed in your
 account that could possibly cause trouble.

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Ticket URL: <http://trac.cyberduck.ch/ticket/7217#comment:9>
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