[Cyberduck-trac] [Cyberduck] #7537: My ID not recognised even though I paid for Cybderduck 3.1.1

Cyberduck trac at trac.cyberduck.ch
Fri Nov 1 11:42:36 UTC 2013


#7537: My ID not recognised even though I paid for Cybderduck 3.1.1
-----------------------------+---------------------------
    Reporter:  ian billings  |      Owner:  Ian Billings
        Type:  defect        |     Status:  new
    Priority:  highest       |  Milestone:
   Component:  core          |    Version:  4.4
    Severity:  blocker       |   Keywords:
Architecture:                |   Platform:  Mac OS X 10.7
-----------------------------+---------------------------
 == This ticket is not a support ticket for Cybderuck 4.4 but for the
 website which won't let me download a new version without re-registering
 ==


 My Cybderuck 3.1.1 crashed, I reinstalled it but it still didn't work.
 That is a separate problem.

 When I came here to get the latest version, my original ID
 ian at norphil.co.uk from which I paid via PayPal in March 2011 was not
 recognised even though I have a license.  (see below) Now I have signed up
 again using a  new email address (wild1952 at gmail.com) and my account has
 to be verified through my credit card.  I would have expected to be able
 to update to the latest version without all this hassle.

 I don't understand all the boxes below this one asking for Milestone etc.

 <key>Email</key>
         <string>ian at norphil.co.uk</string>
         <key>Name</key>
         <string>Ian Billings</string>
         <key>Product</key>
         <string>Cyberduck</string>
         <key>Timestamp</key>
         <string>15:17:18 Mar 16, 2011 PDT</string>
         <key>Transaction</key>
         <string>49G061171F838825R</string>
         <key>Signature</key>
 <data>gpHVYHdCqC/Wa7uaymdruHjW1ud0abqysoGrXzw/OlR9mX09kd8B9nnkabsq/izwuCmBEVG5kvr8
 cnvYERiR1ZIwDNPjKorq6AZlwgGe1BkVPZLIzM6TZEY+N1yDQr2h8juRaaIlZubTcd7+T9SNL6+r
 guG6m//uGuccxn/6xFo=
 </data>

-- 
Ticket URL: <https://trac.cyberduck.ch/ticket/7537>
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