[Cyberduck-trac] [Cyberduck] #7537: My ID not recognised even though I paid for Cybderduck 3.1.1
Cyberduck
trac at trac.cyberduck.ch
Fri Nov 1 11:42:36 UTC 2013
#7537: My ID not recognised even though I paid for Cybderduck 3.1.1
-----------------------------+---------------------------
Reporter: ian billings | Owner: Ian Billings
Type: defect | Status: new
Priority: highest | Milestone:
Component: core | Version: 4.4
Severity: blocker | Keywords:
Architecture: | Platform: Mac OS X 10.7
-----------------------------+---------------------------
== This ticket is not a support ticket for Cybderuck 4.4 but for the
website which won't let me download a new version without re-registering
==
My Cybderuck 3.1.1 crashed, I reinstalled it but it still didn't work.
That is a separate problem.
When I came here to get the latest version, my original ID
ian at norphil.co.uk from which I paid via PayPal in March 2011 was not
recognised even though I have a license. (see below) Now I have signed up
again using a new email address (wild1952 at gmail.com) and my account has
to be verified through my credit card. I would have expected to be able
to update to the latest version without all this hassle.
I don't understand all the boxes below this one asking for Milestone etc.
<key>Email</key>
<string>ian at norphil.co.uk</string>
<key>Name</key>
<string>Ian Billings</string>
<key>Product</key>
<string>Cyberduck</string>
<key>Timestamp</key>
<string>15:17:18 Mar 16, 2011 PDT</string>
<key>Transaction</key>
<string>49G061171F838825R</string>
<key>Signature</key>
<data>gpHVYHdCqC/Wa7uaymdruHjW1ud0abqysoGrXzw/OlR9mX09kd8B9nnkabsq/izwuCmBEVG5kvr8
cnvYERiR1ZIwDNPjKorq6AZlwgGe1BkVPZLIzM6TZEY+N1yDQr2h8juRaaIlZubTcd7+T9SNL6+r
guG6m//uGuccxn/6xFo=
</data>
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Ticket URL: <https://trac.cyberduck.ch/ticket/7537>
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