[Cyberduck-trac] [Cyberduck] #8388: Attempting download of S3 Bucket but getting the following error: "Failure to read attributes of [bucket name]"

[Cyberduck]

#8388: Attempting download of S3 Bucket but getting the following error: "Failure
to read attributes of [bucket name]"
---------------------------+------------------------
 Reporter:  ryandv         |         Owner:  dkocher
     Type:  defect         |        Status:  new
 Priority:  highest        |     Milestone:
Component:  s3             |       Version:  4.6
 Severity:  blocker        |    Resolution:
 Keywords:                 |  Architecture:
 Platform:  Mac OS X 10.8  |
---------------------------+------------------------
Description changed by dkocher:

Old description:

> Error:
> "The specified key does not exist. Please contact your web hosting
> service provider for assistance."
>
> I can login via Cyberduck with no issues. I can also view all of my
> buckets via Cyberduck. I have confirmed my credentials work fine via AWS
> CLI but only when I attempt to grab data via Cyberduck is there an issue.
> It was working fine last week but now it fails consistently. You can see
> in the response there is a HTTP 404 being returned.
>
>  Was there an update/change?
>
> Here is the transcript when I attempt the following:
>
> 1. Highlight bucket
> 2. Right-click and 'Get info'
> 3. View permissions
>

> {{{
> GET /?versioning HTTP/1.1
> Date: Tue, 02 Dec 2014 13:36:59 GMT
> Authorization: AWS AKIAJU2ZQV4GWX3WG43Q:rd/ZNJJ2KF0Tv6XK6F0EKl5hMcw=
> Host: mpulse-beacon-logs.s3.amazonaws.com:443
> Connection: Keep-Alive
> User-Agent: Cyberduck/4.6 (Mac OS X/10.8.5) (x86_64)
> Accept-Encoding: gzip,deflate
> HTTP/1.1 200 OK
> x-amz-id-2:
> bGgo1dmCJIud3RyavYrhVnWqeCfKwetAgPCRdxuZM7ACqVpKTAobUTAvtGXR+oEkXX34Ix8uBqI=
> x-amz-request-id: 93A95BF919920CFB
> Date: Tue, 02 Dec 2014 13:37:01 GMT
> Transfer-Encoding: chunked
> Server: AmazonS3
> [[BR]]
>
> GET /PQX4J-SQS6B-2PSQZ-VKD9S-B4NS9%2F2014-11-12%2F?acl HTTP/1.1
> Date: Tue, 02 Dec 2014 13:37:00 GMT
> Authorization: AWS AKIAJU2ZQV4GWX3WG43Q:KyGfoJ5WWEAy5TjNCYhevEPBNxo=
> Host: mpulse-beacon-logs.s3.amazonaws.com:443
> Connection: Keep-Alive
> User-Agent: Cyberduck/4.6 (Mac OS X/10.8.5) (x86_64)
> Accept-Encoding: gzip,deflate
> HTTP/1.1 404 Not Found
> x-amz-request-id: 5B807E707EB1124E
> x-amz-id-2:
> ITNeqw+ffbkZNPcOH37rqamNM5XB/xyyyCy15jvBMlznnYM4lpwx1m2m9/Xzzuf+YIgr2Sn0aNY=
> Content-Type: application/xml
> Transfer-Encoding: chunked
> Date: Tue, 02 Dec 2014 13:36:59 GMT
> Server: AmazonS3
> }}}

New description:

 {{{
 Error:
 "The specified key does not exist. Please contact your web hosting service
 provider for assistance."

 }}}

 I can login via Cyberduck with no issues. I can also view all of my
 buckets via Cyberduck. I have confirmed my credentials work fine via AWS
 CLI but only when I attempt to grab data via Cyberduck is there an issue.
 It was working fine last week but now it fails consistently. You can see
 in the response there is a HTTP 404 being returned.

  Was there an update/change?

 Here is the transcript when I attempt the following:

  1. Highlight bucket
  2. Right-click and 'Get info'
  3. View permissions


 {{{
 GET /?versioning HTTP/1.1
 Date: Tue, 02 Dec 2014 13:36:59 GMT
 Authorization: AWS AKIAJU2ZQV4GWX3WG43Q:rd/ZNJJ2KF0Tv6XK6F0EKl5hMcw=
 Host: mpulse-beacon-logs.s3.amazonaws.com:443
 Connection: Keep-Alive
 User-Agent: Cyberduck/4.6 (Mac OS X/10.8.5) (x86_64)
 Accept-Encoding: gzip,deflate
 HTTP/1.1 200 OK
 x-amz-id-2:
 bGgo1dmCJIud3RyavYrhVnWqeCfKwetAgPCRdxuZM7ACqVpKTAobUTAvtGXR+oEkXX34Ix8uBqI=
 x-amz-request-id: 93A95BF919920CFB
 Date: Tue, 02 Dec 2014 13:37:01 GMT
 Transfer-Encoding: chunked
 Server: AmazonS3
 [[BR]]

 GET /PQX4J-SQS6B-2PSQZ-VKD9S-B4NS9%2F2014-11-12%2F?acl HTTP/1.1
 Date: Tue, 02 Dec 2014 13:37:00 GMT
 Authorization: AWS AKIAJU2ZQV4GWX3WG43Q:KyGfoJ5WWEAy5TjNCYhevEPBNxo=
 Host: mpulse-beacon-logs.s3.amazonaws.com:443
 Connection: Keep-Alive
 User-Agent: Cyberduck/4.6 (Mac OS X/10.8.5) (x86_64)
 Accept-Encoding: gzip,deflate
 HTTP/1.1 404 Not Found
 x-amz-request-id: 5B807E707EB1124E
 x-amz-id-2:
 ITNeqw+ffbkZNPcOH37rqamNM5XB/xyyyCy15jvBMlznnYM4lpwx1m2m9/Xzzuf+YIgr2Sn0aNY=
 Content-Type: application/xml
 Transfer-Encoding: chunked
 Date: Tue, 02 Dec 2014 13:36:59 GMT
 Server: AmazonS3
 }}}

--

-- 
Ticket URL: <https://trac.cyberduck.io/ticket/8388#comment:3>
Cyberduck <http://cyberduck.io>
Libre FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows