[Cyberduck-trac] [Cyberduck] #8347: Field names are different between OSX and Windows versions
Cyberduck
trac at trac.cyberduck.io
Fri Nov 21 01:33:06 UTC 2014
#8347: Field names are different between OSX and Windows versions
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Reporter: kppaule | Owner:
Type: defect | Status: new
Priority: normal | Milestone:
Component: core | Version: 4.6
Severity: normal | Keywords:
Architecture: | Platform: Windows 7
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Hi there,
I'm getting a "Connection Failed" error when trying to connect to our
Rackspace Cloud files from Cyberduck on Windows 7 on my company's internal
network (connected via Ethernet cable). Rackspace tech support says its a
problem on our network. My company's IT department says its not a problem
on the network since the firewall is allowing the IP's to connect. I'm
using the settings downloaded from here:
https://trac.cyberduck.io/wiki/help/en/howto/cloudfiles
I have however, been able to connect on that network using a Mac running
OSX (Yosemite). The settings I used there that worked used the Swift
protocol, so I tried to replicate that on the Windows 7 computer.
However, the field names in the Windows 7 version are different than on
the Mac version. When creating a bookmark, where it says "Username" on
the Mac it says Tenant ID:Access Key: on Windows. Then in the following
screen, it asks for a "Secret Key". To make things even more confusing,
the Rackspace documentation doesn't mention any of those 3 terms in it's
instructions here:
http://www.rackspace.com/knowledge_center/article/configuring-rackspace-
cloud-files-with-cyberduck
In the Tenant ID: Access Key field, when I enter my rackspace username as
the tenant ID and my API Key as the Access key separated by a colon like
this "username:APIKey" I get an error: Interoperability failure".
Any clarification would be appreciated. I'm running out of hair to pull
out of my head.
Best,
KPPaulE
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Ticket URL: <https://trac.cyberduck.io/ticket/8347>
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