[Cyberduck-trac] [Cyberduck] #8778: Cannot Connect to Rackspace

[Cyberduck]

#8778: Cannot Connect to Rackspace
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    Reporter:  TJFretwell  |      Owner:
        Type:  defect      |     Status:  new
    Priority:  normal      |  Milestone:
   Component:  core        |    Version:  4.7
    Severity:  normal      |   Keywords:
Architecture:              |   Platform:
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 Hello,

 A client has given me a user name and API key to connect to his Rackspace
 files using Cyberduck.
 I am using Vista.

 I have tried several times and several approaches but I do not get
 anything at all when I try to connect... no indication of success/non
 success, no indication that user name/password are incorrect. The app
 attempts to connect briefly and then there is just a blank screen.

 I have installed, removed, and reinstalled several times. Any time I try
 to start I get 2 error messages which indicate MSVCR100.dll was not found.
 Cyberduck does start regardless, but then does not work to connect to
 Rackspace.

 Can you please give me an idea of what might be wrong?

 Thanks!

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Ticket URL: <https://trac.cyberduck.io/ticket/8778>
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