[Cyberduck-trac] [Cyberduck] #8512: ticket closed without solution

Cyberduck trac at trac.cyberduck.io
Wed Jan 21 05:33:55 UTC 2015


#8512: ticket closed without solution
------------------------+------------------------------------
    Reporter:  Geke     |      Owner:  dkocher
        Type:  defect   |     Status:  new
    Priority:  normal   |  Milestone:
   Component:  website  |    Version:  3.2.1
    Severity:  normal   |   Keywords:  faulty ticket handling
Architecture:  Intel    |   Platform:  Mac OS X 10.6
------------------------+------------------------------------
 I had created a ticket because I couldn’t find proper info which version
 to use on my OS.
 A moderator answered with a link to a page that I had already visited and
 which doesn’t give the solution. Then he/she closed the ticket without
 asking me if the answer was satisfying. So now the "resolution =
 worksforme" although it doesn’t work for me. Please change your procedure
 to include the user’s input.

 I chose Version 3.2.1 for this ticket because that is the version which
 the given information suggests would work for my platform&architecture. At
 least, that is how I read the text; it’s so poorly formulated that I can’t
 be sure of the meaning.
 Anyway, that info is not the subject of this ticket; it’s about the
 incorrect way to handle tickets.

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Ticket URL: <https://trac.cyberduck.io/ticket/8512>
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