[Cyberduck-trac] [Cyberduck] #8512: ticket closed without solution
Cyberduck
trac at trac.cyberduck.io
Wed Jan 21 05:33:55 UTC 2015
#8512: ticket closed without solution
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Reporter: Geke | Owner: dkocher
Type: defect | Status: new
Priority: normal | Milestone:
Component: website | Version: 3.2.1
Severity: normal | Keywords: faulty ticket handling
Architecture: Intel | Platform: Mac OS X 10.6
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I had created a ticket because I couldn’t find proper info which version
to use on my OS.
A moderator answered with a link to a page that I had already visited and
which doesn’t give the solution. Then he/she closed the ticket without
asking me if the answer was satisfying. So now the "resolution =
worksforme" although it doesn’t work for me. Please change your procedure
to include the user’s input.
I chose Version 3.2.1 for this ticket because that is the version which
the given information suggests would work for my platform&architecture. At
least, that is how I read the text; it’s so poorly formulated that I can’t
be sure of the meaning.
Anyway, that info is not the subject of this ticket; it’s about the
incorrect way to handle tickets.
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Ticket URL: <https://trac.cyberduck.io/ticket/8512>
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