[Cyberduck-trac] [Cyberduck] #8943: Bad Padding and InputRecord

Cyberduck trac at trac.cyberduck.io
Wed Jul 22 14:31:11 UTC 2015


#8943: Bad Padding and InputRecord
---------------------------------+-----------------------------
    Reporter:  kindnessclothing  |      Owner:  dkocher
        Type:  defect            |     Status:  new
    Priority:  high              |  Milestone:
   Component:  webdav            |    Version:  4.4.3
    Severity:  normal            |   Keywords:  invalid padding
Architecture:                    |   Platform:  Windows Vista
---------------------------------+-----------------------------
 I am a user via Big Commerce.  Unbeknownst to me, the only version that
 works well with Big Commerce is 4.4.3.  2 days ago when prompted to
 download the newest version of Cyberduck, I did so since I didn't know any
 better.  It logged me in successfully via Big Commerce but when I tried to
 access the "product_images" and then "uploaded images" folder, it gave me
 error messages.  I have now been on the phone with Big Commerce's helpline
 for multiple hours and they're still not able to replicate the error on
 their end.  Currently, they have their engineers looking into it to see if
 they can come up with a solution but I figured I might come straight to
 the source and see what you all can do as well.  Here are the things we
 have tried:  uninstalling the latest version, re-installing the 4.4.3
 version (they flushed the cache, I have logged out and logged back in to
 B.C multiple times), I have re-started my computer. No matter what,
 cyberduck has no problem recognizing me and making the connection to my
 Big Commerce store, but when I try to access that ONE file, it won't let
 me.  I know the images are still there because they're showing up for the
 folks at Big Commerce.  Here is the text from 1 error message:  Bad
 InputRecord, count= 54093, buf.length = 16921.  Another error message had
 a more detailed thing saying "invalid padding".  Can someone please help
 me troubleshoot?  Thank you!

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Ticket URL: <https://trac.cyberduck.io/ticket/8943>
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