[Cyberduck-trac] [Cyberduck] #8943: Bad Padding and InputRecord
Cyberduck
trac at trac.cyberduck.io
Wed Jul 22 14:31:11 UTC 2015
#8943: Bad Padding and InputRecord
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Reporter: kindnessclothing | Owner: dkocher
Type: defect | Status: new
Priority: high | Milestone:
Component: webdav | Version: 4.4.3
Severity: normal | Keywords: invalid padding
Architecture: | Platform: Windows Vista
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I am a user via Big Commerce. Unbeknownst to me, the only version that
works well with Big Commerce is 4.4.3. 2 days ago when prompted to
download the newest version of Cyberduck, I did so since I didn't know any
better. It logged me in successfully via Big Commerce but when I tried to
access the "product_images" and then "uploaded images" folder, it gave me
error messages. I have now been on the phone with Big Commerce's helpline
for multiple hours and they're still not able to replicate the error on
their end. Currently, they have their engineers looking into it to see if
they can come up with a solution but I figured I might come straight to
the source and see what you all can do as well. Here are the things we
have tried: uninstalling the latest version, re-installing the 4.4.3
version (they flushed the cache, I have logged out and logged back in to
B.C multiple times), I have re-started my computer. No matter what,
cyberduck has no problem recognizing me and making the connection to my
Big Commerce store, but when I try to access that ONE file, it won't let
me. I know the images are still there because they're showing up for the
folks at Big Commerce. Here is the text from 1 error message: Bad
InputRecord, count= 54093, buf.length = 16921. Another error message had
a more detailed thing saying "invalid padding". Can someone please help
me troubleshoot? Thank you!
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Ticket URL: <https://trac.cyberduck.io/ticket/8943>
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