[Cyberduck-trac] [Cyberduck] #8697: Error: S3 Server "Failed to Respond" Following 26 GB Upload

Thu Mar 26 19:57:40 UTC 2015

#8697: Error: S3 Server "Failed to Respond" Following 26 GB Upload
----------------------+------------------------
 Reporter:  dag02005  |         Owner:  dkocher
     Type:  defect    |        Status:  new
 Priority:  normal    |     Milestone:  4.7
Component:  s3        |       Version:  4.6.5
 Severity:  major     |    Resolution:
 Keywords:            |  Architecture:
 Platform:            |
----------------------+------------------------
Changes (by dkocher):

 * owner:   => dkocher
 * component:  core => s3
 * milestone:   => 4.7

Old description:

> Hello,
>
> Big fans of Cyberduck! For work, it's very important that we be able to
> upload files >10GB to our S3 server.  Cyberduck worked great for this on
> our old system, but on a new MacPro with Yosemite, we keep getting a
> perplexing error message.
>
> Every time the upload is almost finished (99% or more) it gives us an
> error message that server "Failed to respond".  This happens every time.
> Oddly, if I hit refresh the entire file does appear to be on the server,
> but I'm not sure if it's complete and functional.  I've included the
> transcript below...
>
> GET /?delimiter=%2F&max-keys=1000&prefix=31831%2F HTTP/1.1
> Date: Wed, 25 Mar 2015 00:53:48 GMT
> Authorization: AWS 0ERCJ8PGP9FCHANHFD82:mXvqNTbiOLAgzj7xCsMXfwKcZcE=
> Host: mubi-encoder-source.s3.amazonaws.com:443
> Connection: Keep-Alive
> User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.1) (x86_64)
> GET /?delimiter=%2F&max-keys=1000&prefix=31831%2F HTTP/1.1
> Date: Wed, 25 Mar 2015 00:53:48 GMT
> Authorization: AWS 0ERCJ8PGP9FCHANHFD82:mXvqNTbiOLAgzj7xCsMXfwKcZcE=
> Host: mubi-encoder-source.s3.amazonaws.com:443
> Connection: Keep-Alive
> User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.1) (x86_64)
> HTTP/1.1 200 OK
> x-amz-id-2:
> oUi1p7FQm/yeSipnS1tIhzQsUhsjlLcMfT5OnT1WVCCXC8zK0KA0n+sxXfVVFO+taqGcm/WTkLk=
> x-amz-request-id: 401AC64CD027DD33
> Date: Wed, 25 Mar 2015 00:53:50 GMT
> Content-Type: application/xml
> Transfer-Encoding: chunked
> Server: AmazonS3
> GET /?delimiter=%2F&max-keys=1000&prefix=31831%2F HTTP/1.1
> Date: Wed, 25 Mar 2015 17:14:29 GMT
> Authorization: AWS 0ERCJ8PGP9FCHANHFD82:v1RjsA2+YoOSFNf+3af+ad9gc3o=
> Host: mubi-encoder-source.s3.amazonaws.com:443
> Connection: Keep-Alive
> User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.1) (x86_64)
> GET /?delimiter=%2F&max-keys=1000&prefix=31831%2F HTTP/1.1
> Date: Wed, 25 Mar 2015 17:14:29 GMT
> Authorization: AWS 0ERCJ8PGP9FCHANHFD82:v1RjsA2+YoOSFNf+3af+ad9gc3o=
> Host: mubi-encoder-source.s3.amazonaws.com:443
> Connection: Keep-Alive
> User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.1) (x86_64)
> HTTP/1.1 200 OK
> x-amz-id-2:
> PBPuVh0OKLkbpKpT/fcFeb3094Dh5HqiI4sqv3UOIlgl/LPI1qpq4lvAKSpsQjh6k2TBe6JBIWI=
> x-amz-request-id: 9325FEAADABE0892
> Date: Wed, 25 Mar 2015 17:14:31 GMT
> Content-Type: application/xml
> Transfer-Encoding: chunked
> Server: AmazonS3
>
> Thank you.  Keep up the great work, and let us know if there's any info
> you need from us!

New description:

 Hello,

 Big fans of Cyberduck! For work, it's very important that we be able to
 upload files >10GB to our S3 server.  Cyberduck worked great for this on
 our old system, but on a new MacPro with Yosemite, we keep getting a
 perplexing error message.

 Every time the upload is almost finished (99% or more) it gives us an
 error message that server "Failed to respond".  This happens every time.
 Oddly, if I hit refresh the entire file does appear to be on the server,
 but I'm not sure if it's complete and functional.  I've included the
 transcript below...

 {{{
 GET /?delimiter=%2F&max-keys=1000&prefix=31831%2F HTTP/1.1
 Date: Wed, 25 Mar 2015 00:53:48 GMT
 Authorization: AWS 0ERCJ8PGP9FCHANHFD82:mXvqNTbiOLAgzj7xCsMXfwKcZcE=
 Host: mubi-encoder-source.s3.amazonaws.com:443
 Connection: Keep-Alive
 User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.1) (x86_64)
 GET /?delimiter=%2F&max-keys=1000&prefix=31831%2F HTTP/1.1
 Date: Wed, 25 Mar 2015 00:53:48 GMT
 Authorization: AWS 0ERCJ8PGP9FCHANHFD82:mXvqNTbiOLAgzj7xCsMXfwKcZcE=
 Host: mubi-encoder-source.s3.amazonaws.com:443
 Connection: Keep-Alive
 User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.1) (x86_64)
 HTTP/1.1 200 OK
 x-amz-id-2:
 oUi1p7FQm/yeSipnS1tIhzQsUhsjlLcMfT5OnT1WVCCXC8zK0KA0n+sxXfVVFO+taqGcm/WTkLk=
 x-amz-request-id: 401AC64CD027DD33
 Date: Wed, 25 Mar 2015 00:53:50 GMT
 Content-Type: application/xml
 Transfer-Encoding: chunked
 Server: AmazonS3
 GET /?delimiter=%2F&max-keys=1000&prefix=31831%2F HTTP/1.1
 Date: Wed, 25 Mar 2015 17:14:29 GMT
 Authorization: AWS 0ERCJ8PGP9FCHANHFD82:v1RjsA2+YoOSFNf+3af+ad9gc3o=
 Host: mubi-encoder-source.s3.amazonaws.com:443
 Connection: Keep-Alive
 User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.1) (x86_64)
 GET /?delimiter=%2F&max-keys=1000&prefix=31831%2F HTTP/1.1
 Date: Wed, 25 Mar 2015 17:14:29 GMT
 Authorization: AWS 0ERCJ8PGP9FCHANHFD82:v1RjsA2+YoOSFNf+3af+ad9gc3o=
 Host: mubi-encoder-source.s3.amazonaws.com:443
 Connection: Keep-Alive
 User-Agent: Cyberduck/4.6.5 (Mac OS X/10.10.1) (x86_64)
 HTTP/1.1 200 OK
 x-amz-id-2:
 PBPuVh0OKLkbpKpT/fcFeb3094Dh5HqiI4sqv3UOIlgl/LPI1qpq4lvAKSpsQjh6k2TBe6JBIWI=
 x-amz-request-id: 9325FEAADABE0892
 Date: Wed, 25 Mar 2015 17:14:31 GMT
 Content-Type: application/xml
 Transfer-Encoding: chunked
 Server: AmazonS3
 }}}

 Thank you.  Keep up the great work, and let us know if there's any info
 you need from us!

--

-- 
Ticket URL: <https://trac.cyberduck.io/ticket/8697#comment:1>
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