[Cyberduck-trac] [Cyberduck] #9037: Connection failed - Unresponsive DNS

[Cyberduck]

#9037: Connection failed - Unresponsive DNS
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 Reporter:  claudia1211     |         Owner:
     Type:  defect          |        Status:  new
 Priority:  highest         |     Milestone:
Component:  core            |       Version:  4.7.2
 Severity:  normal          |    Resolution:
 Keywords:                  |  Architecture:
 Platform:  Mac OS X 10.10  |
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Description changed by dkocher:

Old description:

> dear help center,
> i used cyberduck before, but used the "free" version for years. i started
> not to work months ago anymore with the following error message:
> DNS lookup for cfsproduction.sharefolder.de
> cfsproduction.sharefolder.de
> cfsproduction.sharefolder.de failed. DNS is the network service that
> translates a server name to its Internet address. This error is most
> often caused by having no connection to the Internet or a misconfigured
> network. It can also be caused by an unresponsive DNS server or a
> firewall preventing access to the network.
> i thought, it might have been the free version, which has a problem and
> bought the version a few days ago in the itunes app-store. the same
> problem occur. friends trying to connect to the same server with the same
> username and password don't have a problem. i didn't change any settings
> on my computer. i tried to connect through different internet
> connections, but i still get the same error message. i tried to find help
> on your "help"-page, but couldn't find any.

New description:

 dear help center,
 i used cyberduck before, but used the "free" version for years. i started
 not to work months ago anymore with the following error message:

 {{{
 DNS lookup for cfsproduction.sharefolder.de
 cfsproduction.sharefolder.de
 cfsproduction.sharefolder.de failed. DNS is the network service that
 translates a server name to its Internet address. This error is most often
 caused by having no connection to the Internet or a misconfigured network.
 It can also be caused by an unresponsive DNS server or a firewall
 preventing access to the network.
 }}}

 i thought, it might have been the free version, which has a problem and
 bought the version a few days ago in the itunes app-store. the same
 problem occur. friends trying to connect to the same server with the same
 username and password don't have a problem. i didn't change any settings
 on my computer. i tried to connect through different internet connections,
 but i still get the same error message. i tried to find help on your
 "help"-page, but couldn't find any.

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Ticket URL: <https://trac.cyberduck.io/ticket/9037#comment:1>
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