[Cyberduck-trac] [Cyberduck] #9489: Crashing on open, Win 10

[Cyberduck]

#9489: Crashing on open, Win 10
---------------------+----------------------
 Reporter:  quacker  |         Owner:
     Type:  defect   |        Status:  new
 Priority:  normal   |     Milestone:
Component:  core     |       Version:  4.9.3
 Severity:  normal   |    Resolution:
 Keywords:           |  Architecture:
 Platform:           |
---------------------+----------------------
Description changed by dkocher:

Old description:

> - CyberDuck 4.9.3.19798 crashing on open on a fresh install of Windows
> 10.  Had the same problem with 4.9.0.19632
>  - On install there is a notice about Bonjour (3.1.0.1) - Product:
> Bonjour -- A later version of Bonjour is already installed on this
> computer.
>  - Re-install doesn't fix
>  - Win 10 Pro
>

> Log Name:      Application
> Source:        Application Error
> Date:          26/04/2016 10:41:28
> Event ID:      1000
> Task Category: (100)
> Level:         Error
> Keywords:      Classic
> User:          N/A
> Computer:      quacker
> Description:
> Faulting application name: Cyberduck.exe, version: 4.9.3.19798, time
> stamp: 0x571a149c
> Faulting module name: KERNELBASE.dll, version: 10.0.10586.162, time
> stamp: 0x56cd55ab
> Exception code: 0xe0434352
> Fault offset: 0x000bdad8
> Faulting process id: 0x61e8
> Faulting application start time: 0x01d19f9fc738008c
> Faulting application path: C:\Program Files (x86)\Cyberduck\Cyberduck.exe
> Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
> Report Id: 1b87c224-dcb6-45fa-a9a8-deffa8b416ed
> Faulting package full name:
> Faulting package-relative application ID:
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
>   <System>
>     <Provider Name="Application Error" />
>     <EventID Qualifiers="0">1000</EventID>
>     <Level>2</Level>
>     <Task>100</Task>
>     <Keywords>0x80000000000000</Keywords>
>     <TimeCreated SystemTime="2016-04-26T09:41:28.541441900Z" />
>     <EventRecordID>2563</EventRecordID>
>     <Channel>Application</Channel>
>     <Computer>WBLLDNLT002.wordbank.network</Computer>
>     <Security />
>   </System>
>   <EventData>
>     <Data>Cyberduck.exe</Data>
>     <Data>4.9.3.19798</Data>
>     <Data>571a149c</Data>
>     <Data>KERNELBASE.dll</Data>
>     <Data>10.0.10586.162</Data>
>     <Data>56cd55ab</Data>
>     <Data>e0434352</Data>
>     <Data>000bdad8</Data>
>     <Data>61e8</Data>
>     <Data>01d19f9fc738008c</Data>
>     <Data>C:\Program Files (x86)\Cyberduck\Cyberduck.exe</Data>
>     <Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
>     <Data>1b87c224-dcb6-45fa-a9a8-deffa8b416ed</Data>
>     <Data>
>     </Data>
>     <Data>
>     </Data>
>   </EventData>
> </Event>

New description:

 * CyberDuck 4.9.3.19798 crashing on open on a fresh install of Windows 10.
 Had the same problem with 4.9.0.19632
  * On install there is a notice about Bonjour (3.1.0.1) - Product: Bonjour
 -- A later version of Bonjour is already installed on this computer.
  * Re-install doesn't fix
  * Win 10 Pro



 {{{
 Log Name:      Application
 Source:        Application Error
 Date:          26/04/2016 10:41:28
 Event ID:      1000
 Task Category: (100)
 Level:         Error
 Keywords:      Classic
 User:          N/A
 Computer:      quacker
 Description:
 Faulting application name: Cyberduck.exe, version: 4.9.3.19798, time
 stamp: 0x571a149c
 Faulting module name: KERNELBASE.dll, version: 10.0.10586.162, time stamp:
 0x56cd55ab
 Exception code: 0xe0434352
 Fault offset: 0x000bdad8
 Faulting process id: 0x61e8
 Faulting application start time: 0x01d19f9fc738008c
 Faulting application path: C:\Program Files (x86)\Cyberduck\Cyberduck.exe
 Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
 Report Id: 1b87c224-dcb6-45fa-a9a8-deffa8b416ed
 Faulting package full name:
 Faulting package-relative application ID:
 Event Xml:
 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="Application Error" />
     <EventID Qualifiers="0">1000</EventID>
     <Level>2</Level>
     <Task>100</Task>
     <Keywords>0x80000000000000</Keywords>
     <TimeCreated SystemTime="2016-04-26T09:41:28.541441900Z" />
     <EventRecordID>2563</EventRecordID>
     <Channel>Application</Channel>
     <Computer>WBLLDNLT002.wordbank.network</Computer>
     <Security />
   </System>
   <EventData>
     <Data>Cyberduck.exe</Data>
     <Data>4.9.3.19798</Data>
     <Data>571a149c</Data>
     <Data>KERNELBASE.dll</Data>
     <Data>10.0.10586.162</Data>
     <Data>56cd55ab</Data>
     <Data>e0434352</Data>
     <Data>000bdad8</Data>
     <Data>61e8</Data>
     <Data>01d19f9fc738008c</Data>
     <Data>C:\Program Files (x86)\Cyberduck\Cyberduck.exe</Data>
     <Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
     <Data>1b87c224-dcb6-45fa-a9a8-deffa8b416ed</Data>
     <Data>
     </Data>
     <Data>
     </Data>
   </EventData>
 </Event>
 }}}

--

-- 
Ticket URL: <https://trac.cyberduck.io/ticket/9489#comment:1>
Cyberduck <https://cyberduck.io>
Libre FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows