[Cyberduck-trac] [Cyberduck] #9287: issue with profile install

Cyberduck trac at trac.cyberduck.io
Fri Feb 19 17:15:55 UTC 2016

#9287: issue with profile install
    Reporter:  alastair.smith@…  |      Owner:
        Type:  defect            |     Status:  new
    Priority:  normal            |  Milestone:
   Component:  core              |    Version:  4.7.3
    Severity:  normal            |   Keywords:
Architecture:                    |   Platform:
 Hi I work in University College London, Research Data Services.

 We are recommending cyberduck as a GUI based client for our new iRODS

 We had a user that ran into difficulty on an institutional machine running
 Windows 7 Enterprise

 double clicking the file.cyberduckprofile file that we customized didn't
 appear to do anything for the user.

 I can see that on my own machine inside %APPDATA%\Roaming\Cyberduck\
 It creates a Profiles folder and copies the profile file into it.

 Our user had a different setup where %APPDATA% was on a network drive
 accessed through Active Directory

 %APPDATA% resolved to \\ad.ucl.ac.uk\home\<username>\AppData\

 no Profiles folder was created in this case. I don't actually know if this
 difference was the cause of the issue though.

 By manually copying the profile file over to the
 directory from his computer, we were able to get cyberduck to accept the
 irods profile that we created.

 Perhaps this occurs due to a false assumption made about the nature of the
 directory path that must be copied to when a profile is installed?

 If you have some questions, I might be able to feed them through to our

 Many thanks and thanks for making a great product!


Ticket URL: <https://trac.cyberduck.io/ticket/9287>
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