[Cyberduck-trac] [Cyberduck] #9926: Intermettent failure when downloading folder with multiple item

Cyberduck trac at cyberduck.io
Fri Jun 2 12:36:28 UTC 2017


#9926: Intermettent failure when downloading folder with multiple item
--------------------------+------------------------
 Reporter:  michelezundo  |         Owner:  dkocher
     Type:  defect        |        Status:  new
 Priority:  normal        |     Milestone:
Component:  ftp           |       Version:  5.4.3
 Severity:  normal        |    Resolution:
 Keywords:                |  Architecture:  Intel
 Platform:                |
--------------------------+------------------------
Changes (by dkocher):

 * owner:   => dkocher
 * component:  core => ftp


Old description:

> Cyberduck 5.4.4. on OSX 10.11
>
> Whenever I download a folder containing multiple item I get intermittent
> failures with message :
> "Interoperability failure: 502 Command not implemented PASV, ..."
>
> This happens at different time on different files meaning some of the
> file is downloaded correctly in spite of the message some of the download
> is instead aborted.  Retrying multiple times or using command line FTP
> mget works   fine instead.
> Never had this problem in past with same FTP site and same data types.
>
> The Log is here below as well as screenshot of the error:
>
> "220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
> 220-You are user number 1 of 50 allowed.
> 220-Local time is now 13:25. Server port: 21.
> 220-IPv6 connections are also welcome on this server.
> 220 You will be disconnected after 15 minutes of inactivity.
> USER s2g
> 331 User s2g OK. Password required
> PASS *********
> 230 OK. Current restricted directory is /
> FEAT
> 211-Extensions supported:
>  MDTM
>  SIZE
>  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
>  MLSD
> 211 END
> SYST
> 215 UNIX Type: L8
> CWD /products/openSF/sw
> 250 CWD command successful.
> TYPE A
> 200 Command okay.
> PASV
> 502 Command not implemented: PASV
> PORT 131,176,36,203,255,146
> 200 PORT command successful.
> MLSD
> 150 File status okay; about to open data connection.
> type=cdir;sizd=4096;modify=20170502081217;UNIX.mode=02755;UNIX.uid=583;UNIX.gid=581;unique=811g6ebc081;
> .
> type=pdir;sizd=4096;modify=20160520110946;UNIX.mode=02755;UNIX.uid=583;UNIX.gid=581;unique=811g6ebc064;
> ..
> type=dir;sizd=4096;modify=20161130161152;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g84f6001;
> 2016.11.30_V03.05.03.00
> type=dir;sizd=4096;modify=20161219101532;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g8520116;
> 2016.12.19_V03.02.01.00_OSFI
> type=dir;sizd=4096;modify=20170105001404;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g87d8066;
> 2017.01.05_V01.03.00.00_OSFEG
> type=dir;sizd=4096;modify=20170328142817;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g90e4001;
> 2017.03.28_V03.06.06.00
> type=dir;sizd=4096;modify=20170417105245;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g70e2003;
> 2017.04.17_V03.06.07.00
> type=dir;sizd=4096;modify=20170502081217;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe006;
> 2017.05.02_V03.03.00.00_OSFI
> type=dir;sizd=4096;modify=20170502081235;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00a;
> 2017.05.02_V03.06.08.00
> 226 Transfer complete, closing data connection.
> CWD /products/openSF/sw/2017.05.02_V03.06.08.00
> 250 CWD command successful.
> TYPE A
> 200 Command okay.
> PASV
> 502 Command not implemented: PASV
> PORT 131,176,36,203,255,155
> 200 PORT command successful.
> MLSD
> 150 File status okay; about to open data connection.
> type=cdir;sizd=4096;modify=20170502081235;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00a;
> .
> type=pdir;sizd=4096;modify=20170502081217;UNIX.mode=02755;UNIX.uid=583;UNIX.gid=581;unique=811g6ebc081;
> ..
> type=file;size=1140;modify=20170502081235;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00e;
> RELEASE-NOTES-OPENSF-V03.06.08.00.txt
> type=file;size=120;modify=20170502081235;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00f;
> md5sums
> type=file;size=90501452;modify=20170502081235;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00d;
> openSF_linux64_3.6.8.sh
> type=file;size=87465984;modify=20170502081236;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00b;
> openSF_macintel64_3.6.8.dmg
> type=file;size=355;modify=20170502081235;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe010;
> output.txt
> type=file;size=639;modify=20170502081221;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00c;
> updates_opensf.xml
> 226 Transfer complete, closing data connection.
> "

New description:

 Cyberduck 5.4.4. on OSX 10.11

 Whenever I download a folder containing multiple item I get intermittent
 failures with message :

 {{{
 "Interoperability failure: 502 Command not implemented PASV, ..."

 }}}

 This happens at different time on different files meaning some of the file
 is downloaded correctly in spite of the message some of the download is
 instead aborted.  Retrying multiple times or using command line FTP mget
 works   fine instead.
 Never had this problem in past with same FTP site and same data types.

 The Log is here below as well as screenshot of the error:


 {{{
 "220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
 220-You are user number 1 of 50 allowed.
 220-Local time is now 13:25. Server port: 21.
 220-IPv6 connections are also welcome on this server.
 220 You will be disconnected after 15 minutes of inactivity.
 USER s2g
 331 User s2g OK. Password required
 PASS *********
 230 OK. Current restricted directory is /
 FEAT
 211-Extensions supported:
  MDTM
  SIZE
  MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
  MLSD
 211 END
 SYST
 215 UNIX Type: L8
 CWD /products/openSF/sw
 250 CWD command successful.
 TYPE A
 200 Command okay.
 PASV
 502 Command not implemented: PASV
 PORT 131,176,36,203,255,146
 200 PORT command successful.
 MLSD
 150 File status okay; about to open data connection.
 type=cdir;sizd=4096;modify=20170502081217;UNIX.mode=02755;UNIX.uid=583;UNIX.gid=581;unique=811g6ebc081;
 .
 type=pdir;sizd=4096;modify=20160520110946;UNIX.mode=02755;UNIX.uid=583;UNIX.gid=581;unique=811g6ebc064;
 ..
 type=dir;sizd=4096;modify=20161130161152;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g84f6001;
 2016.11.30_V03.05.03.00
 type=dir;sizd=4096;modify=20161219101532;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g8520116;
 2016.12.19_V03.02.01.00_OSFI
 type=dir;sizd=4096;modify=20170105001404;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g87d8066;
 2017.01.05_V01.03.00.00_OSFEG
 type=dir;sizd=4096;modify=20170328142817;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g90e4001;
 2017.03.28_V03.06.06.00
 type=dir;sizd=4096;modify=20170417105245;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g70e2003;
 2017.04.17_V03.06.07.00
 type=dir;sizd=4096;modify=20170502081217;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe006;
 2017.05.02_V03.03.00.00_OSFI
 type=dir;sizd=4096;modify=20170502081235;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00a;
 2017.05.02_V03.06.08.00
 226 Transfer complete, closing data connection.
 CWD /products/openSF/sw/2017.05.02_V03.06.08.00
 250 CWD command successful.
 TYPE A
 200 Command okay.
 PASV
 502 Command not implemented: PASV
 PORT 131,176,36,203,255,155
 200 PORT command successful.
 MLSD
 150 File status okay; about to open data connection.
 type=cdir;sizd=4096;modify=20170502081235;UNIX.mode=02775;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00a;
 .
 type=pdir;sizd=4096;modify=20170502081217;UNIX.mode=02755;UNIX.uid=583;UNIX.gid=581;unique=811g6ebc081;
 ..
 type=file;size=1140;modify=20170502081235;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00e;
 RELEASE-NOTES-OPENSF-V03.06.08.00.txt
 type=file;size=120;modify=20170502081235;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00f;
 md5sums
 type=file;size=90501452;modify=20170502081235;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00d;
 openSF_linux64_3.6.8.sh
 type=file;size=87465984;modify=20170502081236;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00b;
 openSF_macintel64_3.6.8.dmg
 type=file;size=355;modify=20170502081235;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe010;
 output.txt
 type=file;size=639;modify=20170502081221;UNIX.mode=0774;UNIX.uid=583;UNIX.gid=581;unique=811g6ebe00c;
 updates_opensf.xml
 226 Transfer complete, closing data connection.
 "
 }}}

--

--
Ticket URL: <https://trac.cyberduck.io/ticket/9926#comment:1>
Cyberduck <https://cyberduck.io>
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