[Cyberduck-trac] [Cyberduck] #9861: Application does not open

Cyberduck trac at cyberduck.io
Wed Mar 22 23:03:33 UTC 2017


#9861: Application does not open
-------------------------------------------------+-------------------------
 Reporter:  r-mac                                |         Owner:
     Type:  defect                               |        Status:  new
 Priority:  normal                               |     Milestone:
Component:  core                                 |       Version:  5.3.5
 Severity:  major                                |    Resolution:
 Keywords:  does not start, crashes, will not    |  Architecture:  Intel
  launch                                         |
 Platform:  Windows 10                           |
-------------------------------------------------+-------------------------

Comment (by r-mac):

 Hey, sorry for the delay.

 Yep, there's appcrash information in the Application side of Event Viewer:
 Log Name:      Application
 Source:        Windows Error Reporting
 Date:          3/22/2017 6:58:56 PM
 Event ID:      1001
 Task Category: None
 Level:         Information
 Keywords:      Classic
 User:          N/A
 Computer:
 Description:
 Fault bucket , type 0
 Event Name: APPCRASH
 Response: Not available
 Cab Id: 0

 Problem signature:
 P1: Cyberduck.exe
 P2: 5.4.0.23761
 P3: 58c6c2e6
 P4: KERNELBASE.dll
 P5: 10.0.14393.953
 P6: 58ba586d
 P7: e0434352
 P8: 000da882
 P9:
 P10:

 Attached files:

 These files may be available here:
 C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Cyberduck.exe_5a17187f1af4a7e74b777313d391d3c9758d8e5_fd10b951_1661d094

 Analysis symbol:
 Rechecking for solution: 0
 Report Id: da419294-c31d-4278-95b1-183d9f683f27
 Report Status: 96
 Hashed bucket:
 Event Xml:
 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="Windows Error Reporting" />
     <EventID Qualifiers="0">1001</EventID>
     <Level>4</Level>
     <Task>0</Task>
     <Keywords>0x80000000000000</Keywords>
     <TimeCreated SystemTime="2017-03-22T22:58:56.932147900Z" />
     <EventRecordID>39958</EventRecordID>
     <Channel>Application</Channel>
     <Computer>REEZY3</Computer>
     <Security />
   </System>
   <EventData>
     <Data>
     </Data>
     <Data>0</Data>
     <Data>APPCRASH</Data>
     <Data>Not available</Data>
     <Data>0</Data>
     <Data>Cyberduck.exe</Data>
     <Data>5.4.0.23761</Data>
     <Data>58c6c2e6</Data>
     <Data>KERNELBASE.dll</Data>
     <Data>10.0.14393.953</Data>
     <Data>58ba586d</Data>
     <Data>e0434352</Data>
     <Data>000da882</Data>
     <Data>
     </Data>
     <Data>
     </Data>
     <Data>
     </Data>
 <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Cyberduck.exe_5a17187f1af4a7e74b777313d391d3c9758d8e5_fd10b951_1661d094</Data>
     <Data>
     </Data>
     <Data>0</Data>
     <Data>da419294-c31d-4278-95b1-183d9f683f27</Data>
     <Data>96</Data>
     <Data>
     </Data>
   </EventData>
 </Event>

--
Ticket URL: <https://trac.cyberduck.io/ticket/9861#comment:4>
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