[Cyberduck-trac] [Cyberduck] #10085: CANNOT LOG IN AFTER CHANGING & SAVING NEW PASSWORD. UNABLE TO SAVE NEW PASSWORD.

Cyberduck trac at cyberduck.io
Wed Sep 20 08:54:21 UTC 2017


#10085: CANNOT LOG IN AFTER CHANGING & SAVING NEW PASSWORD. UNABLE TO SAVE NEW
PASSWORD.
--------------------------+-----------------
    Reporter:  KiddBarba  |      Owner:
        Type:  defect     |     Status:  new
    Priority:  highest    |  Milestone:
   Component:  core       |    Version:  5.4
    Severity:  critical   |   Keywords:
Architecture:             |   Platform:
--------------------------+-----------------
 I use CyberDuck on Windows 10. I recently changed the password to one of
 my servers that I regularly access with CyberDuck via SFTP. I have the
 server bookmarked in the app. However, even though I updated and saved my
 new password for this server on CyberDuck I  am unable to log in. I keep
 getting the pop-up message:

 "Socket closed. The connection attempt was rejected. The server may be
 down, or your network may not be properly configured. Please contact your
 web hosting"

 It's become clear to me, that CyberDuck won't save the new password, no
 matter how many times I try. I know this because in the pop up message,
 I'm asked to enter my credentials again, and I noticed that the password
 that is saved, has much fewer characters that my new password. Which means
 CyberDuck didn't save it even though I asked it to.

 I am only able to log in when  I manually enter my password which is
 annoying because I have to do it constantly. I want CyberDuck to save my
 new password.

 I have tried deleting the bookmark, and opening a new connection, with a
 new bookmark, but it doesn't work. CyberDuck still remembers the old
 password for this server instead of saving the new one.

 How do I solve this problem?

 NOTE: I am using CyberDuck 5.4.4. because there because the ability to
 queue transfers (a feature I need & use regularly) has stopped working
 since the release of CyberDuck 6.

 I posted a ticket about and even shared my complaint publicly, but the
 issue has yet to be fixed. Until it is, I won't be updating CyberDuck.

 Complaint: http://bit.ly/2uogBBO
 Support Ticket: https://trac.cyberduck.io/ticket/10044

--
Ticket URL: <https://trac.cyberduck.io/ticket/10085>
Cyberduck <https://cyberduck.io>
Libre FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows


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