[Cyberduck-trac] [Cyberduck] #10444: I can't install Cyberduck

Cyberduck trac at cyberduck.io
Wed Aug 22 12:29:18 UTC 2018


#10444: I can't install Cyberduck
--------------------------+-----------------------
    Reporter:  vanessa    |      Owner:
        Type:  defect     |     Status:  new
    Priority:  highest    |  Milestone:
   Component:  installer  |    Version:  6.7.1
    Severity:  normal     |   Keywords:
Architecture:             |   Platform:  Windows 7
--------------------------+-----------------------
 I get an error every time I try to install cyberduck. I restored my pc and
 now it won't install cyberduck. Here is the log info for the installation:

 [1B64:1B68][2018-08-22T08:11:30]i001: Burn v3.11.1.2318, Windows v6.1
 (Build 7601: Service Pack 1), path: C:\Users\photolab\AppData\Local\Temp
 \{701A7E8E-DF9D-4398-B536-CAE4727EED81}\.cr\Cyberduck-
 Installer-6.7.1.28683.exe
 [1B64:1B68][2018-08-22T08:11:30]i000: Initializing string variable
 'InstallFolder' to value '[ProgramFilesFolder]Cyberduck'
 [1B64:1B68][2018-08-22T08:11:30]i000: Initializing numeric variable
 'Autostart' to value '0'
 [1B64:1B68][2018-08-22T08:11:30]i009: Command Line:
 '-burn.clean.room=C:\Users\photolab\Downloads\Cyberduck-
 Installer-6.7.1.28683.exe -burn.filehandle.attached=184
 -burn.filehandle.self=192'
 [1B64:1B68][2018-08-22T08:11:30]i000: Setting string variable
 'WixBundleOriginalSource' to value 'C:\Users\photolab\Downloads\Cyberduck-
 Installer-6.7.1.28683.exe'
 [1B64:1B68][2018-08-22T08:11:30]i000: Setting string variable
 'WixBundleOriginalSourceFolder' to value 'C:\Users\photolab\Downloads\'
 [1B64:1B68][2018-08-22T08:11:31]i000: Setting string variable
 'WixBundleLog' to value
 'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131.log'
 [1B64:1B68][2018-08-22T08:11:31]i000: Setting string variable
 'WixBundleName' to value 'Cyberduck'
 [1B64:1B68][2018-08-22T08:11:31]i000: Setting string variable
 'WixBundleManufacturer' to value 'iterate GmbH'
 [1B64:1B7C][2018-08-22T08:11:32]i000: Setting numeric variable
 'WixStdBALanguageId' to value 1033
 [1B64:1B7C][2018-08-22T08:11:33]i000: Setting version variable
 'WixBundleFileVersion' to value '6.7.1.28683'
 [1B64:1B68][2018-08-22T08:11:35]i100: Detect begin, 4 packages
 [1B64:1B68][2018-08-22T08:11:35]i000: Setting string variable 'CBNumber'
 to value '7601'
 [1B64:1B68][2018-08-22T08:11:35]i000: Setting string variable
 'NETFRAMEWORK45' to value '378389'
 [1B64:1B68][2018-08-22T08:11:35]i000: Registry key not found. Key =
 'Software\iterate GmbH\Cyberduck'
 [1B64:1B68][2018-08-22T08:11:35]i052: Condition 'PreviousInstallFolder'
 evaluates to false.
 [1B64:1B68][2018-08-22T08:11:35]i052: Condition 'NETFRAMEWORK45 >= 460798'
 evaluates to false.
 [1B64:1B68][2018-08-22T08:11:35]i101: Detected package: NetFx472Web,
 state: Absent, cached: None
 [1B64:1B68][2018-08-22T08:11:35]i101: Detected package: Setup, state:
 Absent, cached: Complete
 [1B64:1B68][2018-08-22T08:11:35]i101: Detected package: Bonjour.msi,
 state: Absent, cached: None
 [1B64:1B68][2018-08-22T08:11:35]i101: Detected package: Bonjour64.msi,
 state: Absent, cached: Complete
 [1B64:1B68][2018-08-22T08:11:35]i052: Condition 'VersionNT >= v6.1 AND
 (VersionNT <> v6.1 OR ServicePackLevel >= 1 OR MsiNTProductType <> 1)'
 evaluates to true.
 [1B64:1B68][2018-08-22T08:11:35]i052: Condition 'VersionNT <> v6.2 OR
 MsiNTProductType <> 1' evaluates to true.
 [1B64:1B68][2018-08-22T08:11:35]i052: Condition 'VersionNT < v10.0 OR
 CBNumber >= 14393' evaluates to true.
 [1B64:1B68][2018-08-22T08:11:35]i199: Detect complete, result: 0x0
 [1B64:1B7C][2018-08-22T08:11:37]i000: Setting numeric variable
 'EulaAcceptCheckbox' to value 0
 [1B64:1B68][2018-08-22T08:11:37]i200: Plan begin, 4 packages, action:
 Install
 [1B64:1B68][2018-08-22T08:11:37]w321: Skipping dependency registration on
 package with no dependency providers: NetFx472Web
 [1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
 'NetFx472FullLog' to value
 'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_000_NetFx472Web.log'
 [1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
 'WixBundleRollbackLog_Setup' to value
 'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_001_Setup_rollback.log'
 [1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
 'WixBundleLog_Setup' to value
 'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_001_Setup.log'
 [1B64:1B68][2018-08-22T08:11:37]i052: Condition 'NOT VersionNT64'
 evaluates to false.
 [1B64:1B68][2018-08-22T08:11:37]i052: Condition 'VersionNT64' evaluates to
 true.
 [1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
 'WixBundleRollbackLog_Bonjour64.msi' to value
 'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_002_Bonjour64.msi_rollback.log'
 [1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
 'WixBundleLog_Bonjour64.msi' to value
 'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_002_Bonjour64.msi.log'
 [1B64:1B68][2018-08-22T08:11:37]i201: Planned package: NetFx472Web, state:
 Absent, default requested: Present, ba requested: Present, execute:
 Install, rollback: None, cache: Yes, uncache: No, dependency: None
 [1B64:1B68][2018-08-22T08:11:37]i201: Planned package: Setup, state:
 Absent, default requested: Present, ba requested: Present, execute:
 Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
 [1B64:1B68][2018-08-22T08:11:37]i201: Planned package: Bonjour.msi, state:
 Absent, default requested: Absent, ba requested: Absent, execute: None,
 rollback: None, cache: No, uncache: No, dependency: None
 [1B64:1B68][2018-08-22T08:11:37]i201: Planned package: Bonjour64.msi,
 state: Absent, default requested: Present, ba requested: Present, execute:
 Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
 [1B64:1B68][2018-08-22T08:11:37]i299: Plan complete, result: 0x0
 [1B64:1B68][2018-08-22T08:11:37]i300: Apply begin
 [1B64:1B68][2018-08-22T08:11:37]i010: Launching elevated engine process.
 [1B64:1B68][2018-08-22T08:11:39]i011: Launched elevated engine process.
 [1B64:1B68][2018-08-22T08:11:39]i012: Connected to elevated engine.
 [16F0:1790][2018-08-22T08:11:40]i358: Pausing automatic updates.
 [16F0:1790][2018-08-22T08:11:41]i359: Paused automatic updates.
 [16F0:1790][2018-08-22T08:11:41]i360: Creating a system restore point.
 [16F0:1790][2018-08-22T08:12:08]i361: Created a system restore point.
 [16F0:1790][2018-08-22T08:12:08]i370: Session begin, registration key:
 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dd67e7a2-63e8-4389-b595-d864267184d7},
 options: 0x7, disable resume: No
 [16F0:1790][2018-08-22T08:12:09]i000: Caching bundle from:
 'C:\Users\photolab\AppData\Local\Temp\{D405D3D9-5429-4545-A25A-
 D15CF7865725}\.be\Cyberduck-Installer-6.7.1.28683.exe' to:
 'C:\ProgramData\Package Cache\{dd67e7a2-63e8-4389-b595-d864267184d7
 }\Cyberduck-Installer-6.7.1.28683.exe'
 [16F0:1790][2018-08-22T08:12:09]i320: Registering bundle dependency
 provider: {dd67e7a2-63e8-4389-b595-d864267184d7}, version: 6.7.1.28683
 [16F0:1790][2018-08-22T08:12:09]i371: Updating session, registration key:
 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dd67e7a2-63e8-4389-b595-d864267184d7},
 resume: Active, restart initiated: No, disable resume: No
 [1B64:18C8][2018-08-22T08:12:09]w343: Prompt for source of package:
 NetFx472Web, payload: NetFx472Web, path:
 C:\Users\photolab\Downloads\redist\NDP472-KB4054531-Web.exe
 [1B64:18C8][2018-08-22T08:12:09]i338: Acquiring package: NetFx472Web,
 payload: NetFx472Web, download from:
 http://go.microsoft.com/fwlink/?LinkId=863262
 [16F0:177C][2018-08-22T08:12:13]i305: Verified acquired payload:
 NetFx472Web at path: C:\ProgramData\Package Cache\.unverified\NetFx472Web,
 moving to: C:\ProgramData\Package
 Cache\507ECDADC23A27C2283BA130A2AA51650E6BC05B\redist\NDP472-KB4054531-Web.exe.
 [16F0:177C][2018-08-22T08:12:16]i304: Verified existing payload: Setup at
 path: C:\ProgramData\Package Cache\{344B161D-7E3D-4F98-BFCE-
 6335841ACA5F}v6.7.1.28683\Cyberduck-Installer-6.7.1.28683.msi.
 [16F0:177C][2018-08-22T08:12:16]i304: Verified existing payload:
 Bonjour64.msi at path: C:\ProgramData\Package
 Cache\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}v3.1.0.1\Bonjour64.msi.
 [16F0:1790][2018-08-22T08:12:16]i301: Applying execute package:
 NetFx472Web, action: Install, path: C:\ProgramData\Package
 Cache\507ECDADC23A27C2283BA130A2AA51650E6BC05B\redist\NDP472-KB4054531-Web.exe,
 arguments: '"C:\ProgramData\Package
 Cache\507ECDADC23A27C2283BA130A2AA51650E6BC05B\redist\NDP472-KB4054531-Web.exe"
 /q /norestart /ChainingPackage "Cyberduck" /log
 "C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_000_NetFx472Web.log.html"'
 [16F0:1790][2018-08-22T08:16:30]e000: Error 0x800b0003: Process returned
 error: 0x800b0003
 [16F0:1790][2018-08-22T08:16:30]e000: Error 0x800b0003: Failed to execute
 EXE package.
 [1B64:1B68][2018-08-22T08:16:30]e000: Error 0x800b0003: Failed to
 configure per-machine EXE package.
 [1B64:1B68][2018-08-22T08:16:30]i319: Applied execute package:
 NetFx472Web, result: 0x800b0003, restart: None
 [1B64:1B68][2018-08-22T08:16:30]e000: Error 0x800b0003: Failed to execute
 EXE package.
 [16F0:1790][2018-08-22T08:16:30]i351: Removing cached package:
 NetFx472Web, from path: C:\ProgramData\Package
 Cache\507ECDADC23A27C2283BA130A2AA51650E6BC05B\
 [16F0:1790][2018-08-22T08:16:30]i372: Session end, registration key:
 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dd67e7a2-63e8-4389-b595-d864267184d7},
 resume: None, restart: None, disable resume: No
 [16F0:1790][2018-08-22T08:16:30]i330: Removed bundle dependency provider:
 {dd67e7a2-63e8-4389-b595-d864267184d7}
 [16F0:1790][2018-08-22T08:16:30]i352: Removing cached bundle:
 {dd67e7a2-63e8-4389-b595-d864267184d7}, from path: C:\ProgramData\Package
 Cache\{dd67e7a2-63e8-4389-b595-d864267184d7}\
 [16F0:1790][2018-08-22T08:16:30]i371: Updating session, registration key:
 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dd67e7a2-63e8-4389-b595-d864267184d7},
 resume: None, restart initiated: No, disable resume: No
 [1B64:1B68][2018-08-22T08:16:30]i399: Apply complete, result: 0x800b0003,
 restart: None, ba requested restart:  No

--
Ticket URL: <https://trac.cyberduck.io/ticket/10444>
Cyberduck <https://cyberduck.io>
Libre FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows


More information about the Cyberduck-trac mailing list