[Cyberduck-trac] [Cyberduck] #10444: I can't install Cyberduck
Cyberduck
trac at cyberduck.io
Wed Aug 22 12:29:18 UTC 2018
#10444: I can't install Cyberduck
--------------------------+-----------------------
Reporter: vanessa | Owner:
Type: defect | Status: new
Priority: highest | Milestone:
Component: installer | Version: 6.7.1
Severity: normal | Keywords:
Architecture: | Platform: Windows 7
--------------------------+-----------------------
I get an error every time I try to install cyberduck. I restored my pc and
now it won't install cyberduck. Here is the log info for the installation:
[1B64:1B68][2018-08-22T08:11:30]i001: Burn v3.11.1.2318, Windows v6.1
(Build 7601: Service Pack 1), path: C:\Users\photolab\AppData\Local\Temp
\{701A7E8E-DF9D-4398-B536-CAE4727EED81}\.cr\Cyberduck-
Installer-6.7.1.28683.exe
[1B64:1B68][2018-08-22T08:11:30]i000: Initializing string variable
'InstallFolder' to value '[ProgramFilesFolder]Cyberduck'
[1B64:1B68][2018-08-22T08:11:30]i000: Initializing numeric variable
'Autostart' to value '0'
[1B64:1B68][2018-08-22T08:11:30]i009: Command Line:
'-burn.clean.room=C:\Users\photolab\Downloads\Cyberduck-
Installer-6.7.1.28683.exe -burn.filehandle.attached=184
-burn.filehandle.self=192'
[1B64:1B68][2018-08-22T08:11:30]i000: Setting string variable
'WixBundleOriginalSource' to value 'C:\Users\photolab\Downloads\Cyberduck-
Installer-6.7.1.28683.exe'
[1B64:1B68][2018-08-22T08:11:30]i000: Setting string variable
'WixBundleOriginalSourceFolder' to value 'C:\Users\photolab\Downloads\'
[1B64:1B68][2018-08-22T08:11:31]i000: Setting string variable
'WixBundleLog' to value
'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131.log'
[1B64:1B68][2018-08-22T08:11:31]i000: Setting string variable
'WixBundleName' to value 'Cyberduck'
[1B64:1B68][2018-08-22T08:11:31]i000: Setting string variable
'WixBundleManufacturer' to value 'iterate GmbH'
[1B64:1B7C][2018-08-22T08:11:32]i000: Setting numeric variable
'WixStdBALanguageId' to value 1033
[1B64:1B7C][2018-08-22T08:11:33]i000: Setting version variable
'WixBundleFileVersion' to value '6.7.1.28683'
[1B64:1B68][2018-08-22T08:11:35]i100: Detect begin, 4 packages
[1B64:1B68][2018-08-22T08:11:35]i000: Setting string variable 'CBNumber'
to value '7601'
[1B64:1B68][2018-08-22T08:11:35]i000: Setting string variable
'NETFRAMEWORK45' to value '378389'
[1B64:1B68][2018-08-22T08:11:35]i000: Registry key not found. Key =
'Software\iterate GmbH\Cyberduck'
[1B64:1B68][2018-08-22T08:11:35]i052: Condition 'PreviousInstallFolder'
evaluates to false.
[1B64:1B68][2018-08-22T08:11:35]i052: Condition 'NETFRAMEWORK45 >= 460798'
evaluates to false.
[1B64:1B68][2018-08-22T08:11:35]i101: Detected package: NetFx472Web,
state: Absent, cached: None
[1B64:1B68][2018-08-22T08:11:35]i101: Detected package: Setup, state:
Absent, cached: Complete
[1B64:1B68][2018-08-22T08:11:35]i101: Detected package: Bonjour.msi,
state: Absent, cached: None
[1B64:1B68][2018-08-22T08:11:35]i101: Detected package: Bonjour64.msi,
state: Absent, cached: Complete
[1B64:1B68][2018-08-22T08:11:35]i052: Condition 'VersionNT >= v6.1 AND
(VersionNT <> v6.1 OR ServicePackLevel >= 1 OR MsiNTProductType <> 1)'
evaluates to true.
[1B64:1B68][2018-08-22T08:11:35]i052: Condition 'VersionNT <> v6.2 OR
MsiNTProductType <> 1' evaluates to true.
[1B64:1B68][2018-08-22T08:11:35]i052: Condition 'VersionNT < v10.0 OR
CBNumber >= 14393' evaluates to true.
[1B64:1B68][2018-08-22T08:11:35]i199: Detect complete, result: 0x0
[1B64:1B7C][2018-08-22T08:11:37]i000: Setting numeric variable
'EulaAcceptCheckbox' to value 0
[1B64:1B68][2018-08-22T08:11:37]i200: Plan begin, 4 packages, action:
Install
[1B64:1B68][2018-08-22T08:11:37]w321: Skipping dependency registration on
package with no dependency providers: NetFx472Web
[1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
'NetFx472FullLog' to value
'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_000_NetFx472Web.log'
[1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
'WixBundleRollbackLog_Setup' to value
'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_001_Setup_rollback.log'
[1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
'WixBundleLog_Setup' to value
'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_001_Setup.log'
[1B64:1B68][2018-08-22T08:11:37]i052: Condition 'NOT VersionNT64'
evaluates to false.
[1B64:1B68][2018-08-22T08:11:37]i052: Condition 'VersionNT64' evaluates to
true.
[1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
'WixBundleRollbackLog_Bonjour64.msi' to value
'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_002_Bonjour64.msi_rollback.log'
[1B64:1B68][2018-08-22T08:11:37]i000: Setting string variable
'WixBundleLog_Bonjour64.msi' to value
'C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_002_Bonjour64.msi.log'
[1B64:1B68][2018-08-22T08:11:37]i201: Planned package: NetFx472Web, state:
Absent, default requested: Present, ba requested: Present, execute:
Install, rollback: None, cache: Yes, uncache: No, dependency: None
[1B64:1B68][2018-08-22T08:11:37]i201: Planned package: Setup, state:
Absent, default requested: Present, ba requested: Present, execute:
Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1B64:1B68][2018-08-22T08:11:37]i201: Planned package: Bonjour.msi, state:
Absent, default requested: Absent, ba requested: Absent, execute: None,
rollback: None, cache: No, uncache: No, dependency: None
[1B64:1B68][2018-08-22T08:11:37]i201: Planned package: Bonjour64.msi,
state: Absent, default requested: Present, ba requested: Present, execute:
Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[1B64:1B68][2018-08-22T08:11:37]i299: Plan complete, result: 0x0
[1B64:1B68][2018-08-22T08:11:37]i300: Apply begin
[1B64:1B68][2018-08-22T08:11:37]i010: Launching elevated engine process.
[1B64:1B68][2018-08-22T08:11:39]i011: Launched elevated engine process.
[1B64:1B68][2018-08-22T08:11:39]i012: Connected to elevated engine.
[16F0:1790][2018-08-22T08:11:40]i358: Pausing automatic updates.
[16F0:1790][2018-08-22T08:11:41]i359: Paused automatic updates.
[16F0:1790][2018-08-22T08:11:41]i360: Creating a system restore point.
[16F0:1790][2018-08-22T08:12:08]i361: Created a system restore point.
[16F0:1790][2018-08-22T08:12:08]i370: Session begin, registration key:
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dd67e7a2-63e8-4389-b595-d864267184d7},
options: 0x7, disable resume: No
[16F0:1790][2018-08-22T08:12:09]i000: Caching bundle from:
'C:\Users\photolab\AppData\Local\Temp\{D405D3D9-5429-4545-A25A-
D15CF7865725}\.be\Cyberduck-Installer-6.7.1.28683.exe' to:
'C:\ProgramData\Package Cache\{dd67e7a2-63e8-4389-b595-d864267184d7
}\Cyberduck-Installer-6.7.1.28683.exe'
[16F0:1790][2018-08-22T08:12:09]i320: Registering bundle dependency
provider: {dd67e7a2-63e8-4389-b595-d864267184d7}, version: 6.7.1.28683
[16F0:1790][2018-08-22T08:12:09]i371: Updating session, registration key:
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dd67e7a2-63e8-4389-b595-d864267184d7},
resume: Active, restart initiated: No, disable resume: No
[1B64:18C8][2018-08-22T08:12:09]w343: Prompt for source of package:
NetFx472Web, payload: NetFx472Web, path:
C:\Users\photolab\Downloads\redist\NDP472-KB4054531-Web.exe
[1B64:18C8][2018-08-22T08:12:09]i338: Acquiring package: NetFx472Web,
payload: NetFx472Web, download from:
http://go.microsoft.com/fwlink/?LinkId=863262
[16F0:177C][2018-08-22T08:12:13]i305: Verified acquired payload:
NetFx472Web at path: C:\ProgramData\Package Cache\.unverified\NetFx472Web,
moving to: C:\ProgramData\Package
Cache\507ECDADC23A27C2283BA130A2AA51650E6BC05B\redist\NDP472-KB4054531-Web.exe.
[16F0:177C][2018-08-22T08:12:16]i304: Verified existing payload: Setup at
path: C:\ProgramData\Package Cache\{344B161D-7E3D-4F98-BFCE-
6335841ACA5F}v6.7.1.28683\Cyberduck-Installer-6.7.1.28683.msi.
[16F0:177C][2018-08-22T08:12:16]i304: Verified existing payload:
Bonjour64.msi at path: C:\ProgramData\Package
Cache\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}v3.1.0.1\Bonjour64.msi.
[16F0:1790][2018-08-22T08:12:16]i301: Applying execute package:
NetFx472Web, action: Install, path: C:\ProgramData\Package
Cache\507ECDADC23A27C2283BA130A2AA51650E6BC05B\redist\NDP472-KB4054531-Web.exe,
arguments: '"C:\ProgramData\Package
Cache\507ECDADC23A27C2283BA130A2AA51650E6BC05B\redist\NDP472-KB4054531-Web.exe"
/q /norestart /ChainingPackage "Cyberduck" /log
"C:\Users\photolab\AppData\Local\Temp\Cyberduck_20180822081131_000_NetFx472Web.log.html"'
[16F0:1790][2018-08-22T08:16:30]e000: Error 0x800b0003: Process returned
error: 0x800b0003
[16F0:1790][2018-08-22T08:16:30]e000: Error 0x800b0003: Failed to execute
EXE package.
[1B64:1B68][2018-08-22T08:16:30]e000: Error 0x800b0003: Failed to
configure per-machine EXE package.
[1B64:1B68][2018-08-22T08:16:30]i319: Applied execute package:
NetFx472Web, result: 0x800b0003, restart: None
[1B64:1B68][2018-08-22T08:16:30]e000: Error 0x800b0003: Failed to execute
EXE package.
[16F0:1790][2018-08-22T08:16:30]i351: Removing cached package:
NetFx472Web, from path: C:\ProgramData\Package
Cache\507ECDADC23A27C2283BA130A2AA51650E6BC05B\
[16F0:1790][2018-08-22T08:16:30]i372: Session end, registration key:
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dd67e7a2-63e8-4389-b595-d864267184d7},
resume: None, restart: None, disable resume: No
[16F0:1790][2018-08-22T08:16:30]i330: Removed bundle dependency provider:
{dd67e7a2-63e8-4389-b595-d864267184d7}
[16F0:1790][2018-08-22T08:16:30]i352: Removing cached bundle:
{dd67e7a2-63e8-4389-b595-d864267184d7}, from path: C:\ProgramData\Package
Cache\{dd67e7a2-63e8-4389-b595-d864267184d7}\
[16F0:1790][2018-08-22T08:16:30]i371: Updating session, registration key:
SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dd67e7a2-63e8-4389-b595-d864267184d7},
resume: None, restart initiated: No, disable resume: No
[1B64:1B68][2018-08-22T08:16:30]i399: Apply complete, result: 0x800b0003,
restart: None, ba requested restart: No
--
Ticket URL: <https://trac.cyberduck.io/ticket/10444>
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