[Cyberduck-trac] [Cyberduck] #10266: Paid but not working

Cyberduck trac at cyberduck.io
Thu Mar 8 00:32:05 UTC 2018

#10266: Paid but not working
    Reporter:  jonathan.brown1971  |      Owner:
        Type:  defect              |     Status:  new
    Priority:  normal              |  Milestone:
   Component:  core                |    Version:  6.4.1
    Severity:  normal              |   Keywords:
Architecture:                      |   Platform:  Windows 10
 I have paid for the app on Microsoft Store via paypal on account linked to
 jonathan.brown1971 at yahoo.co.uk but the app will not start and i keep
 getting an error message saying the trial has expired.

 I have already been to the troubleshooting page on Cyberduck and have
 tired logging out and back in, as well as running the code in Powershell.

 I've also tried to recover my product key but it cannot find my account on
 either the paypal email or the Microsoft Store account email on
 jonathan.brown1971 at outlook.com

 Please advise ASAP

Ticket URL: <https://trac.cyberduck.io/ticket/10266>
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