[Cyberduck-trac] [Cyberduck] #10518: Cyber Duck Setup Failed

Cyberduck trac at cyberduck.io
Wed Oct 24 06:13:10 UTC 2018 

#10518: Cyber Duck Setup Failed
---------------------------+----------------------
 Reporter:  alekslarionov  |         Owner:
     Type:  defect         |        Status:  new
 Priority:  low            |     Milestone:
Component:  core           |       Version:  6.8.2
 Severity:  normal         |    Resolution:
 Keywords:                 |  Architecture:
 Platform:                 |
---------------------------+----------------------
Description changed by yla:

Old description:

> Hello,
>
> Cuber Duck Setup Failed with the following error:
>
> 933C:9EEC][2018-10-24T14:04:48]i001: Burn v3.11.1.2318, Windows v10.0
> (Build 10240: Service Pack 0), path:
> C:\WINDOWS\Temp\{F4455F20-0C70-4DA3-8F88-D3DCC513DA56}\.cr\Cyberduck-
> Installer-6.8.2.28974.exe
> [933C:9EEC][2018-10-24T14:04:48]i000: Initializing string variable
> 'InstallFolder' to value '[ProgramFilesFolder]Cyberduck'
> [933C:9EEC][2018-10-24T14:04:48]i000: Initializing numeric variable
> 'Autostart' to value '0'
> [933C:9EEC][2018-10-24T14:04:48]i009: Command Line:
> '-burn.clean.room=C:\Users\alarionov\Downloads\Cyberduck-
> Installer-6.8.2.28974.exe -burn.filehandle.attached=456
> -burn.filehandle.self=452'
> [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
> 'WixBundleOriginalSource' to value 'C:\Users\alarionov\Downloads
> \Cyberduck-Installer-6.8.2.28974.exe'
> [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
> 'WixBundleOriginalSourceFolder' to value 'C:\Users\alarionov\Downloads\'
> [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
> 'WixBundleLog' to value
> 'C:\Users\ALARIO~2\AppData\Local\Temp\Cyberduck_20181024140448.log'
> [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
> 'WixBundleName' to value 'Cyberduck'
> [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
> 'WixBundleManufacturer' to value 'iterate GmbH'
> [933C:BDB4][2018-10-24T14:04:48]i000: Setting numeric variable
> 'WixStdBALanguageId' to value 1033
> [933C:BDB4][2018-10-24T14:04:48]i000: Setting version variable
> 'WixBundleFileVersion' to value '6.8.2.28974'
> [933C:9EEC][2018-10-24T14:04:48]i100: Detect begin, 4 packages
> [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'CBNumber'
> to value '10240'
> [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
> 'NETFRAMEWORK45' to value '394271'
> [933C:9EEC][2018-10-24T14:04:48]i000: Registry key not found. Key =
> 'Software\iterate GmbH\Cyberduck'
> [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'PreviousInstallFolder'
> evaluates to false.
> [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'NETFRAMEWORK45 >=
> 460798' evaluates to false.
> [933C:9EEC][2018-10-24T14:04:48]i101: Detected package: NetFx472Web,
> state: Absent, cached: None
> [933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Setup, state:
> Absent, cached: None
> [933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Bonjour.msi,
> state: Absent, cached: None
> [933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Bonjour64.msi,
> state: Absent, cached: None
> [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT >= v6.1 AND
> (VersionNT <> v6.1 OR ServicePackLevel >= 1 OR MsiNTProductType <> 1)'
> evaluates to true.
> [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT <> v6.2 OR
> MsiNTProductType <> 1' evaluates to true.
> [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT < v10.0 OR
> CBNumber >= 14393' evaluates to false.
> [933C:9EEC][2018-10-24T14:04:48]e000: Windows 10 Anniversary Update
> (14393) or later is required to run this application.
> [933C:9EEC][2018-10-24T14:04:48]e000: Error 0x81f40001: Bundle condition
> evaluated to false: VersionNT < v10.0 OR CBNumber >= 14393
> [933C:9EEC][2018-10-24T14:04:48]i199: Detect complete, result: 0x0
>

>
> Could you please assist with troubleshooting? I am on Windows 10 Pro
> 10.0.10240 which I beleive should include the  Anniversary Update
>

> Cheers,
> Aleksei

New description:

 Hello,

 Cuber Duck Setup Failed with the following error:
 {{{
 933C:9EEC][2018-10-24T14:04:48]i001: Burn v3.11.1.2318, Windows v10.0
 (Build 10240: Service Pack 0), path:
 C:\WINDOWS\Temp\{F4455F20-0C70-4DA3-8F88-D3DCC513DA56}\.cr\Cyberduck-
 Installer-6.8.2.28974.exe
 [933C:9EEC][2018-10-24T14:04:48]i000: Initializing string variable
 'InstallFolder' to value '[ProgramFilesFolder]Cyberduck'
 [933C:9EEC][2018-10-24T14:04:48]i000: Initializing numeric variable
 'Autostart' to value '0'
 [933C:9EEC][2018-10-24T14:04:48]i009: Command Line:
 '-burn.clean.room=C:\Users\alarionov\Downloads\Cyberduck-
 Installer-6.8.2.28974.exe -burn.filehandle.attached=456
 -burn.filehandle.self=452'
 [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
 'WixBundleOriginalSource' to value 'C:\Users\alarionov\Downloads
 \Cyberduck-Installer-6.8.2.28974.exe'
 [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
 'WixBundleOriginalSourceFolder' to value 'C:\Users\alarionov\Downloads\'
 [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
 'WixBundleLog' to value
 'C:\Users\ALARIO~2\AppData\Local\Temp\Cyberduck_20181024140448.log'
 [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
 'WixBundleName' to value 'Cyberduck'
 [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
 'WixBundleManufacturer' to value 'iterate GmbH'
 [933C:BDB4][2018-10-24T14:04:48]i000: Setting numeric variable
 'WixStdBALanguageId' to value 1033
 [933C:BDB4][2018-10-24T14:04:48]i000: Setting version variable
 'WixBundleFileVersion' to value '6.8.2.28974'
 [933C:9EEC][2018-10-24T14:04:48]i100: Detect begin, 4 packages
 [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable 'CBNumber'
 to value '10240'
 [933C:9EEC][2018-10-24T14:04:48]i000: Setting string variable
 'NETFRAMEWORK45' to value '394271'
 [933C:9EEC][2018-10-24T14:04:48]i000: Registry key not found. Key =
 'Software\iterate GmbH\Cyberduck'
 [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'PreviousInstallFolder'
 evaluates to false.
 [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'NETFRAMEWORK45 >= 460798'
 evaluates to false.
 [933C:9EEC][2018-10-24T14:04:48]i101: Detected package: NetFx472Web,
 state: Absent, cached: None
 [933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Setup, state:
 Absent, cached: None
 [933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Bonjour.msi,
 state: Absent, cached: None
 [933C:9EEC][2018-10-24T14:04:48]i101: Detected package: Bonjour64.msi,
 state: Absent, cached: None
 [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT >= v6.1 AND
 (VersionNT <> v6.1 OR ServicePackLevel >= 1 OR MsiNTProductType <> 1)'
 evaluates to true.
 [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT <> v6.2 OR
 MsiNTProductType <> 1' evaluates to true.
 [933C:9EEC][2018-10-24T14:04:48]i052: Condition 'VersionNT < v10.0 OR
 CBNumber >= 14393' evaluates to false.
 [933C:9EEC][2018-10-24T14:04:48]e000: Windows 10 Anniversary Update
 (14393) or later is required to run this application.
 [933C:9EEC][2018-10-24T14:04:48]e000: Error 0x81f40001: Bundle condition
 evaluated to false: VersionNT < v10.0 OR CBNumber >= 14393
 [933C:9EEC][2018-10-24T14:04:48]i199: Detect complete, result: 0x0
 }}}


 Could you please assist with troubleshooting? I am on Windows 10 Pro
 10.0.10240 which I beleive should include the  Anniversary Update


 Cheers,
 Aleksei

--

--
Ticket URL: <https://trac.cyberduck.io/ticket/10518#comment:1>
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