[Cyberduck-trac] [Cyberduck] #10649: CyberDuck won't allow login to S3 Storage,
Cyberduck
trac at cyberduck.io
Tue Mar 12 13:46:16 UTC 2019
#10649: CyberDuck won't allow login to S3 Storage,
-----------------------------+-------------------------
Reporter: jonnyorourke | Owner:
Type: defect | Status: new
Priority: high | Milestone:
Component: s3 | Version: 6.9.4
Severity: normal | Keywords:
Architecture: | Platform: macOS 10.14
-----------------------------+-------------------------
Hi there please see support ticket reply below regarding error message:
Hi Jonny,
I think we may have an update on this, after some further testing with
cyberduck.
So, I understand that you can log onto the bucket, but you cannot retrieve
the image files, is this correct? I was able
to replicate this error, as when you access or attempt to edit the file in
Cyberduck it forces you to reinput the secret
key in a loop and gives a 'Forbidden' error.
However, I didn't get this error when uploading two files: test.txt
(uploaded by myself using s3cmd) and output.csv
(uploaded by yourself). All these files have the same bucket ACL applied,
eg;
[root@ ~]# s3cmd info 's3://piemag/070319 (553 of 553).JPG'
s3://piemag/070319 (553 of 553).JPG (object):
File size: 1152840
....
ACL: Jonny O'Rourke: FULL_CONTROL
[root@ ~]# s3cmd info 's3://piemag/test.txt'
s3://piemag/test.txt (object):
File size: 5145
...
ACL: Jonny O'Rourke: FULL_CONTROL
But as per the attached image 'vault1.png', you cannot access the image
files. The difference? The filenames themselves.
In testing this, it looks as though it's the filenames with the brackets
that is causing the images to throw that error
and cause the file manager to crash.
Checking the documentation, it looks as though brackets might be ok, but
spaces are not;
https://docs.aws.amazon.com/AmazonS3/latest/dev/UsingMetadata.html
To test this, I have created a testing called 'piemagtest' on your vault
account and tried to narrow down the file
naming issue to see if this was about spaces or brackets.
First I created some text files, so that we can test the 'edit' feature in
Cyberduck as well. One has no spaces or
brackets, one has just brackets, one has brackets/spaces, and one has just
spaces.
[root@]# echo "This is a test" > "070319123of456.txt"
[root@]# echo "This is a test" > "070319(123of456).txt"
[root@]# echo "This is a test" > "070319 (123 of 456).txt"
[root@]# echo "This is a test" > "070319 123 of 456.txt"
Then I uploaded these;
[root@]# s3cmd put "070319123of456.txt" s3://piemagtest
upload: '070319123of456.txt' -> 's3://piemagtest/070319123of456.txt' [1
of 1]
15 of 15 100% in 0s 187.37 B/s done
[root@]# s3cmd put "070319(123of456).txt" s3://piemagtest
upload: '070319(123of456).txt' -> 's3://piemagtest/070319(123of456).txt'
[1 of 1]
15 of 15 100% in 0s 121.47 B/s done
[root@]# s3cmd put "070319 (123 of 456).txt" s3://piemagtest
upload: '070319 (123 of 456).txt' -> 's3://piemagtest/070319 (123 of
456).txt' [1 of 1]
15 of 15 100% in 0s 212.29 B/s done
[root@]# s3cmd put "070319 123 of 456.txt" s3://piemagtest
upload: '070319 123 of 456.txt' -> 's3://piemagtest/070319 123 of 456.txt'
[1 of 1]
15 of 15 100% in 0s 252.97 B/s done
Next, in Cyberduck I right clicked and refreshed the page as per the
'vault2.PNG' screenshot. Testing one by one, the
names with spaces downloaded and were editable just fine, but the files
with brackets were not. I have attached the
attempted download/edit history in the screenshot vault3.PNG.
As such, you will have to rename your files to use either spaces or
perhaps underscores, and this should work
Kind Regards.
What I am trying to do is use CyberDuck to connect to:
Host vault.ecloud.co.uk
Access Key SRGVRX8EW8TCJDV4OGHY
Secret Key 4t8tZcd7GKpoTKFHLsEHMHUS6L7cV7eSp6Vt3s7g
I have managed to access via other SSH applications however we cannot get
access through Cyberduck and this is the prefered method
--
Ticket URL: <https://trac.cyberduck.io/ticket/10649>
Cyberduck <https://cyberduck.io>
Libre FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows
More information about the Cyberduck-trac
mailing list