[Cyberduck-trac] [Cyberduck] #10887: Mountain Duck Won't Start after Install
Cyberduck
trac at cyberduck.io
Wed Nov 27 02:21:12 UTC 2019
#10887: Mountain Duck Won't Start after Install
---------------------------+------------------------
Reporter: rjbergente | Owner:
Type: defect | Status: new
Priority: normal | Milestone:
Component: installer | Version: 7.1.2
Severity: normal | Keywords:
Architecture: | Platform: Windows 10
---------------------------+------------------------
Hello,
I purchased 3 Mountain Duck licenses today,
ch_1FjE8QGl0sbquLOPskTD60Td.mountainducklicense
but am unable to get it to run after trying multiple installs &
deinstalls.
Here are the steps I followed:
- download the Mountain Duck license from email
- download Mountain Duck Installer Mountain Duck Installer-3.2.3.15107
- installed & rebooted
- double-clicked ch_1FjE8QGl0sbquLOPskTD60Td license key
- got message titled "Registered to Ananda Washington" and "Your
registration key has been copied to the Application Support folder"
- Popup window notified me that newer version is available
- clicked Remind Me Later
- clicked Continue
- window disappeared, no task running in Task Manager
- searched for Mountain Duck app
- double clicked to run
- nothing happened, no task running in Task Manager
- checked %APPDATA%\Cyberduck
- found folders for Bookmarks, History and Sessions, license key and empty
file named "mountainduck"
Are there partially installed files remaining from earlier installs which
prevent Mountainduck from launching?
--
Ticket URL: <https://trac.cyberduck.io/ticket/10887>
Cyberduck <https://cyberduck.io>
Libre FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows
More information about the Cyberduck-trac
mailing list