[Cyberduck-trac] [Cyberduck] #10887: Mountain Duck Won't Start after Install

Cyberduck trac at cyberduck.io
Wed Nov 27 02:21:12 UTC 2019

#10887: Mountain Duck Won't Start after Install
    Reporter:  rjbergente  |      Owner:
        Type:  defect      |     Status:  new
    Priority:  normal      |  Milestone:
   Component:  installer   |    Version:  7.1.2
    Severity:  normal      |   Keywords:
Architecture:              |   Platform:  Windows 10
 I purchased 3 Mountain Duck licenses today,


 but am unable to get it to run after trying multiple installs &

 Here are the steps I followed:
 - download the Mountain Duck license from email
 - download Mountain Duck Installer Mountain Duck Installer-
 - installed & rebooted
 - double-clicked ch_1FjE8QGl0sbquLOPskTD60Td license key
 - got message titled "Registered to Ananda Washington" and "Your
 registration key has been copied to the Application Support  folder"
 - Popup window notified me that newer version is available
 - clicked Remind Me Later
 - clicked Continue
 - window disappeared, no task running in Task Manager
 - searched for Mountain Duck app
 - double clicked to run
 - nothing happened, no task running in Task Manager
 - checked %APPDATA%\Cyberduck
 - found folders for Bookmarks, History and Sessions, license key and empty
 file named "mountainduck"

 Are there partially installed files remaining from earlier installs which
 prevent Mountainduck from launching?

Ticket URL: <https://trac.cyberduck.io/ticket/10887>
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