[Cyberduck-trac] [Cyberduck] #10821: Stran Promotional Solutions access

Cyberduck trac at cyberduck.io
Fri Sep 27 19:57:25 UTC 2019

#10821: Stran Promotional Solutions access
    Reporter:  NetCov         |      Owner:
        Type:  defect         |     Status:  new
    Priority:  high           |  Milestone:
   Component:  documentation  |    Version:  7.1
    Severity:  normal         |   Keywords:
Architecture:                 |   Platform:

 I work with Network Coverage, MSP for Stran Promotional Solutions.  Ethan
 Grant provisioned Mountain Duck for the company but terminated his
 employment there.  Neither Network Coverage nor Stran Promotional
 Solutions has any documentation or credentials in regards to
 admin/security access for the cloud service.  For reference, the server
 number is using SFTP protocol.  In this particular contest the
 user Lee Cohen (lcohen) is trying to give Nicole Wilhelm (nwilhelm) access
 to his user folder.  Please advise on how best to affect permissions
 changes and if Network Coverage can be granted access to do.  For
 reference I have Cc'd Nick Seagers, Director of Operations at Stran.

 Thank you
 Casey Mello
 IT Specialist
 Network Coverage

Ticket URL: <https://trac.cyberduck.io/ticket/10821>
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