[Cyberduck-trac] [Cyberduck] #11426: 'request support' link on help page uses the disruptive 'mailto' format

[Cyberduck]

#11426: 'request support' link on help page uses the disruptive 'mailto' format
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 Reporter:  spinhead     |         Owner:
     Type:  enhancement  |        Status:  reopened
 Priority:  normal       |     Milestone:
Component:  website      |       Version:  7.7.2
 Severity:  normal       |    Resolution:
 Keywords:               |  Architecture:
 Platform:               |
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Comment (by spinhead):

 See this article from the Nielsen Norman Group
 (https://www.nngroup.com/articles/mailing-list-usability/)

 "mailto links violate the basic assumption on the web that clicking a link
 will cause a new page to be displayed. Instead they surprise and annoy the
 user by dumping them into a different application."

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Ticket URL: <https://trac.cyberduck.io/ticket/11426#comment:3>
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