[Cyberduck-trac] [Cyberduck] #11505: Can't seem to get started

Cyberduck trac at cyberduck.io
Sat Dec 19 02:44:42 UTC 2020


#11505: Can't seem to get started
--------------------------+------------------------
    Reporter:  MSchmauch  |      Owner:  MSchmauch
        Type:  defect     |     Status:  new
    Priority:  normal     |  Milestone:
   Component:  core       |    Version:  7.7.2
    Severity:  major      |   Keywords:
Architecture:             |   Platform:  Windows 10
--------------------------+------------------------
 As a new customer I of course tried to do everything right but the install
 quit saying another install was in process but that was not true as far as
 I can tell. Then I tried to set up my account using my email as the NAME
 but you didn't like that, so I used MSchmauch. That seemed acceptable, but
 now it implies that I have 2 accounts and that I need to use a different
 email than mike at envconcepts.com. I don't want to do that so I'm about to
 ask for my money back and just give up.

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Ticket URL: <https://trac.cyberduck.io/ticket/11505>
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