[Cyberduck-trac] [Cyberduck] #11104: Cyberduck crashes for End User Running Latest Version
Cyberduck
trac at cyberduck.io
Wed Jul 8 17:57:51 UTC 2020
#11104: Cyberduck crashes for End User Running Latest Version
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Reporter: lburgess | Owner:
Type: defect | Status: new
Priority: high | Milestone:
Component: sftp | Version: 7.4.1
Severity: normal | Keywords:
Architecture: | Platform: Windows 10
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My end user previously could upload and download files using Cyberduck
without any problems until suddenly around 6/29 he could not. He could
connect to our server, see files, but once he tried to upload or download
any file (regardless of size) it hangs for 20-30 seconds, says "not
responding" then crashes (closes out).
Another user with a different computer tried using the same credentials
connecting to the same folder on the same server and had no problem
uploading or downloading files.
I had him confirm/reconnect to VPN and rule that out as an issue.
To his knowledge nothing else has changed on his computer. I had him check
for updates and there were none (some of our users were overdue for
firmware updates - this was not the case for him).
We are an all Windows shop using Dells. He has a Dell Precision 5530
running Windows 10 Enterprise 1909
We were all using version 7.2.5 (managed by InTune). I had a technician
upgrade his version to 7.4.1 and try again and he's still experiencing the
same problem.
I don't know what else to have him possibly check??
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Ticket URL: <https://trac.cyberduck.io/ticket/11104>
Cyberduck <https://cyberduck.io>
Libre FTP, SFTP, WebDAV, S3 & OpenStack Swift browser for Mac and Windows
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