[Cyberduck-trac] [Cyberduck] #11072: Can't connect to a client's S3 server

Cyberduck trac at cyberduck.io
Tue Jun 16 17:31:15 UTC 2020

#11072: Can't connect to a client's S3 server
    Reporter:  dbowen   |      Owner:
        Type:  defect   |     Status:  new
    Priority:  high     |  Milestone:
   Component:  s3       |    Version:  7.3.1
    Severity:  blocker  |   Keywords:  Bucket Name, Path
Architecture:  Intel    |   Platform:  macOS 10.14

 A client has asked me to use their Amazon S3 credentials to get files off
 their server, however they require that I also use a specific "bucket
 name" to connect correctly.

 My client shared a screenshot of their cyberduck UI (version 7.3.1) that
 has extra options at the bottom of their "Open Connection" window. The
 three options in the extra options are: 1) Path, 2) Connect Mode, and 3)

 The Path option is where I should put their Bucket Name, however I do not
 have those options in my client. There is no "extra options" at the bottom
 of my Open Connection window. The last option in my Open Connection window
 is "add to keychain".

 My question is, how do I input a Bucket Name or Path so I can connect to
 my client's server? I have the access Key ID and Secret Access Key, but
 that's not enough to connect.


Ticket URL: <https://trac.cyberduck.io/ticket/11072>
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