[Cyberduck-trac] [Cyberduck] #11740: Unable to share files with client to make deliveries on Amazon S3

Cyberduck trac at cyberduck.io
Tue Jul 27 22:12:34 UTC 2021


#11740: Unable to share files with client to make deliveries on Amazon S3
-------------------------+------------------------
    Reporter:  Mscavo    |      Owner:
        Type:  defect    |     Status:  new
    Priority:  highest   |  Milestone:
   Component:  core      |    Version:  7.10.0
    Severity:  critical  |   Keywords:
Architecture:            |   Platform:  Windows 10
-------------------------+------------------------
 Hello,

 Our team at RWS is unable to share files with our client, which is
 preventing us from making deliveries to our client. We've used Cyberduck
 for years as a 3rd party to access Amazon S3 but recently several of our
 users were no longer able to share files with our client causing huge
 delays. We tried downloading a previous version of Cyberduck, which worked
 temporarily until today. Now none of our users are able to share links
 with our client preventing us from making all deliveries.

 Our typical process is to change our AM_Manager FULL CONTROL access to
 Everyone in order to share the link with our client to make our delivery.
 When attempting this today, we receive an error saying we cannot change
 permissions and that access is denied when we've always been able to do
 this in the past. Please let me know if there's another version we can
 download to at least temporarily fix this issue as our department is
 totally stalled until we can share deliveries.

 Thank you for your prompt attention to this!

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Ticket URL: <https://trac.cyberduck.io/ticket/11740>
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