[Cyberduck-trac] [Cyberduck] #11794: Unable to create new folders on S3 buckets not in us-east-1

Cyberduck trac at cyberduck.io
Sun Sep 5 22:11:42 UTC 2021

#11794: Unable to create new folders on S3 buckets not in us-east-1
    Reporter:  sethbaugh  |      Owner:
        Type:  defect     |     Status:  new
    Priority:  normal     |  Milestone:
   Component:  s3         |    Version:  7.10.2
    Severity:  normal     |   Keywords:
Architecture:  Intel      |   Platform:  macOS 11
 I have multiple S3 buckets in an AWS account.  When I use Cyberduck to
 access those buckets, I'm unable to create new folders (using Cyberduck's
 New Folder action) in buckets that are not in the us-east-1 region.  When
 I try to create a folder in the us-east-2 region, for example, I receive
 the following error:

   '''Upload test_folder failed.'''[[BR]]
   The bucket you are attempting to access must be addressed using the
 specified endpoint. Please send all future requests to this endpoint.
 Please contact your web hosting service provider for assistance.

 I'm still able to upload files (and entire folder structures) to these
 buckets, but I can't create a folder using Cyberduck's "New Folder"
 action.  This just recently stopped working.  (Unfortunately, I don't know
 exactly when or if a Cyberduck update coincided with the issue.)

 I don't believe this is an issue with my configuration or AWS credentials,
 as I've tried completely removing them and adding them from scratch.  This
 is also happening on two separate computers (with the same AWS account,
 but different IAM credentials).  Both computers are Macs, one on macOS 11,
 the other 10.15.  Both are running v7.10.2.  I downloaded 8.0.0 using the
 built-in updater set to Snapshot Builds, but the problem remained the

 In addition, if I select any of my buckets and view Info (CMD+I), they all
 show US East (Northern Virginia) as the Location, even if they're actually
 in the Ohio location.

Ticket URL: <https://trac.cyberduck.io/ticket/11794>
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