[Cyberduck-trac] [Cyberduck] #11794: Unable to create new folders on S3 buckets not in us-east-1

Cyberduck trac at cyberduck.io
Thu Sep 23 12:43:51 UTC 2021


#11794: Unable to create new folders on S3 buckets not in us-east-1
-----------------------+------------------------
 Reporter:  sethbaugh  |         Owner:  dkocher
     Type:  defect     |        Status:  closed
 Priority:  normal     |     Milestone:  8.0
Component:  s3         |       Version:  7.10.2
 Severity:  normal     |    Resolution:  fixed
 Keywords:             |  Architecture:  Intel
 Platform:  macOS 11   |
-----------------------+------------------------
Changes (by dkocher):

 * status:  assigned => closed
 * resolution:   => fixed


Old description:

> I have multiple S3 buckets in an AWS account.  When I use Cyberduck to
> access those buckets, I'm unable to create new folders (using Cyberduck's
> New Folder action) in buckets that are not in the us-east-1 region.  When
> I try to create a folder in the us-east-2 region, for example, I receive
> the following error:
>
>   '''Upload test_folder failed.'''[[BR]]
>   The bucket you are attempting to access must be addressed using the
> specified endpoint. Please send all future requests to this endpoint.
> Please contact your web hosting service provider for assistance.
>
> I'm still able to upload files (and entire folder structures) to these
> buckets, but I can't create a folder using Cyberduck's "New Folder"
> action.  This just recently stopped working.  (Unfortunately, I don't
> know exactly when or if a Cyberduck update coincided with the issue.)
>
> I don't believe this is an issue with my configuration or AWS
> credentials, as I've tried completely removing them and adding them from
> scratch.  This is also happening on two separate computers (with the same
> AWS account, but different IAM credentials).  Both computers are Macs,
> one on macOS 11, the other 10.15.  Both are running v7.10.2.  I
> downloaded 8.0.0 using the built-in updater set to Snapshot Builds, but
> the problem remained the same.
>
> In addition, if I select any of my buckets and view Info (CMD+I), they
> all show US East (Northern Virginia) as the Location, even if they're
> actually in the Ohio location.

New description:

 I have multiple S3 buckets in an AWS account.  When I use Cyberduck to
 access those buckets, I'm unable to create new folders (using Cyberduck's
 New Folder action) in buckets that are not in the us-east-1 region.  When
 I try to create a folder in the us-east-2 region, for example, I receive
 the following error:

   '''Upload test_folder failed.'''[[BR]]
 {{{

   The bucket you are attempting to access must be addressed using the
 specified endpoint. Please send all future requests to this endpoint.
 Please contact your web hosting service provider for assistance.

 }}}

 I'm still able to upload files (and entire folder structures) to these
 buckets, but I can't create a folder using Cyberduck's "New Folder"
 action.  This just recently stopped working.  (Unfortunately, I don't know
 exactly when or if a Cyberduck update coincided with the issue.)

 I don't believe this is an issue with my configuration or AWS credentials,
 as I've tried completely removing them and adding them from scratch.  This
 is also happening on two separate computers (with the same AWS account,
 but different IAM credentials).  Both computers are Macs, one on macOS 11,
 the other 10.15.  Both are running v7.10.2.  I downloaded 8.0.0 using the
 built-in updater set to Snapshot Builds, but the problem remained the
 same.

 In addition, if I select any of my buckets and view Info (CMD+I), they all
 show US East (Northern Virginia) as the Location, even if they're actually
 in the Ohio location.

--

Comment:

 Still unable to reproduce. Attempted fix in r52234. Please test with
 version `8.0.0.35830 ` from the ''Snapshots'' update feed available
 shortly.

--
Ticket URL: <https://trac.cyberduck.io/ticket/11794#comment:9>
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