[Cyberduck-trac] [Cyberduck] #5239: Cannot connect to Amazon S3 (I/O Request: Connection Failed - Request Error)

Cyberduck trac at trac.cyberduck.ch
Wed Sep 29 09:38:29 CEST 2010


#5239: Cannot connect to Amazon S3 (I/O Request: Connection Failed - Request
Error)
-------------------------------------------------------------------------------------------------+
    Reporter:  https://www.google.com/accounts/o8/id?id=aitoawnuslsj0omptnilptbjmoouhffiiyi1z-u  |        Owner:  dkocher      
        Type:  defect                                                                            |       Status:  new          
    Priority:  normal                                                                            |    Milestone:               
   Component:  s3                                                                                |      Version:  3.6.1        
    Severity:  major                                                                             |   Resolution:               
    Keywords:  s3 connection error I/O request                                                   |     Platform:  Mac OS X 10.6
Architecture:  Intel                                                                             |  
-------------------------------------------------------------------------------------------------+
Changes (by dkocher):

  * component:  core => s3


Old description:

> I have been using 3.5.1 with no issues to connect to S3.  When I upgraded
> to 3.6.1, none of my S3 bookmarks would work, nor could I manually
> connect.  When I try to connect, all attempts fail with an error message
> that reads:  "I/O Error:  Connection failed - Request Error."  The log
> window shows many GET requests, but all to: "URL http://s3.amazonaws.com/
> HTTP/1.1", not to the full URL of my account.
>
> All connections were made as type 'Amazon S3', using Access Key ID for
> username and Secret Access Key for password.  The path attempted doesn't
> seem to make a difference ('/' or sub paths).
>
> Downgrading to CyberDuck 3.5.1 fixed the problem with no change to any
> pref files or bookmarks - all connections open and behave normally.
>
> Transcript of log drawer from a single 3.6.1 connection attempt (auth
> info redacted, naturally):
>
> ---cut---
>
> GET https://s3.amazonaws.com/ HTTP/1.1
> Content-Type:
> Date: Tue, 28 Sep 2010 17:23:58 GMT
> Authorization: AWS <REDACTED>
> User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
> Host: s3.amazonaws.com
> Proxy-Connection: Keep-Alive
>
> GET https://s3.amazonaws.com/ HTTP/1.1
> Content-Type:
> User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
> Proxy-Connection: Keep-Alive
> Date: Tue, 28 Sep 2010 17:23:58 GMT
> Authorization: AWS <REDACTED>
> Host: s3.amazonaws.com
>
> GET https://s3.amazonaws.com/ HTTP/1.1
> Content-Type:
> User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
> Proxy-Connection: Keep-Alive
> Date: Tue, 28 Sep 2010 17:23:58 GMT
> Authorization: AWS <REDACTED>
> Host: s3.amazonaws.com
>
> GET https://s3.amazonaws.com/ HTTP/1.1
> Content-Type:
> User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
> Proxy-Connection: Keep-Alive
> Date: Tue, 28 Sep 2010 17:23:58 GMT
> Authorization: AWS <REDACTED>
> Host: s3.amazonaws.com
>
> GET https://s3.amazonaws.com/ HTTP/1.1
> Content-Type:
> User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
> Proxy-Connection: Keep-Alive
> Date: Tue, 28 Sep 2010 17:23:59 GMT
> Authorization: AWS <REDACTED>
> Host: s3.amazonaws.com
>
> GET https://s3.amazonaws.com/ HTTP/1.1
> Content-Type:
> User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
> Proxy-Connection: Keep-Alive
> Date: Tue, 28 Sep 2010 17:23:59 GMT
> Authorization: AWS <REDACTED>
> Host: s3.amazonaws.com
>
> ---cut---

New description:

 I have been using 3.5.1 with no issues to connect to S3.  When I upgraded
 to 3.6.1, none of my S3 bookmarks would work, nor could I manually
 connect.  When I try to connect, all attempts fail with an error message
 that reads:  "I/O Error:  Connection failed - Request Error."  The log
 window shows many GET requests, but all to: "URL http://s3.amazonaws.com/
 HTTP/1.1", not to the full URL of my account.

 All connections were made as type 'Amazon S3', using Access Key ID for
 username and Secret Access Key for password.  The path attempted doesn't
 seem to make a difference ('/' or sub paths).

 Downgrading to CyberDuck 3.5.1 fixed the problem with no change to any
 pref files or bookmarks - all connections open and behave normally.

 Transcript of log drawer from a single 3.6.1 connection attempt (auth info
 redacted, naturally):


 {{{
 GET https://s3.amazonaws.com/ HTTP/1.1
 Content-Type:
 Date: Tue, 28 Sep 2010 17:23:58 GMT
 Authorization: AWS <REDACTED>
 User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
 Host: s3.amazonaws.com
 Proxy-Connection: Keep-Alive

 GET https://s3.amazonaws.com/ HTTP/1.1
 Content-Type:
 User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
 Proxy-Connection: Keep-Alive
 Date: Tue, 28 Sep 2010 17:23:58 GMT
 Authorization: AWS <REDACTED>
 Host: s3.amazonaws.com

 GET https://s3.amazonaws.com/ HTTP/1.1
 Content-Type:
 User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
 Proxy-Connection: Keep-Alive
 Date: Tue, 28 Sep 2010 17:23:58 GMT
 Authorization: AWS <REDACTED>
 Host: s3.amazonaws.com

 GET https://s3.amazonaws.com/ HTTP/1.1
 Content-Type:
 User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
 Proxy-Connection: Keep-Alive
 Date: Tue, 28 Sep 2010 17:23:58 GMT
 Authorization: AWS <REDACTED>
 Host: s3.amazonaws.com

 GET https://s3.amazonaws.com/ HTTP/1.1
 Content-Type:
 User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
 Proxy-Connection: Keep-Alive
 Date: Tue, 28 Sep 2010 17:23:59 GMT
 Authorization: AWS <REDACTED>
 Host: s3.amazonaws.com

 GET https://s3.amazonaws.com/ HTTP/1.1
 Content-Type:
 User-Agent: Cyberduck/3.6.1 (6900) (Mac OS X/10.6.4) (i386)
 Proxy-Connection: Keep-Alive
 Date: Tue, 28 Sep 2010 17:23:59 GMT
 Authorization: AWS <REDACTED>
 Host: s3.amazonaws.com
 }}}

--

-- 
Ticket URL: <http://trac.cyberduck.ch/ticket/5239#comment:1>
Cyberduck <http://cyberduck.ch>
FTP, SFTP, WebDAV, Cloud Files, Google Docs, Azure and S3 Browser for Mac OS X.


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