[Cyberduck-trac] [Cyberduck] #8951: Change of username or service not allowed login failure (was: Login Failed)

[Cyberduck]

#8951: Change of username or service not allowed login failure
----------------------+---------------------------
 Reporter:  RebekahK  |         Owner:
     Type:  defect    |        Status:  closed
 Priority:  normal    |     Milestone:
Component:  sftp      |       Version:  4.7.1
 Severity:  normal    |    Resolution:  worksforme
 Keywords:            |  Architecture:
 Platform:            |
----------------------+---------------------------
Changes (by dkocher):

 * status:  new => closed
 * resolution:   => worksforme
 * component:  core => sftp


Old description:

> Hello! I'm having trouble logging in to my Cyberduck. When I use the
> username and password from my web hosting provider it gives me this
> message
> "Change of username or service not allowed: (anonymous,ssh-connection) ->
> (rebekahk,ssh-connection). Please contact your web hosting service"
> Is this something I need to contact them about? Thank you for your help.
> -Rebekah

New description:

 Hello! I'm having trouble logging in to my Cyberduck. When I use the
 username and password from my web hosting provider it gives me this
 message

 {{{
 "Change of username or service not allowed: (anonymous,ssh-connection) ->
 (rebekahk,ssh-connection). Please contact your web hosting service"

 }}}
 Is this something I need to contact them about? Thank you for your help.
 -Rebekah

--

Comment:

 Make sure to set the username to `rebekahk` by editing the bookmark to
 assure that this username is used for the first login attempt and no
 previous authentication as an anonymous user is attempted.

-- 
Ticket URL: <https://trac.cyberduck.io/ticket/8951#comment:1>
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